Alaska Airlines

Alaska Airlines, which is based in Seattle, is the seventh largest U.S. air carrier . The airline serves more than 100 destinations in the contiguous United States, Canada, Mexico, and four Hawaiian Islands.  As of December 2016, Alaska’s acquisition of and merger with Virgin America is complete; however, they are operating as separate entities.

Also, try Alaska Listens, the customer service site.



P.O. Box 68900
Seattle, Wash 98168

Phone Contacts

Main: (206) 433-3200
Customer Service: (800) 252-7522

8:00 a.m. – 5:45 p.m. (PT), Monday-Friday
8:00 a.m. – 4:45 p.m. (PT), Saturday

Accessible services: (800)-503-0101

Customer Care/Mileage Plan 




Email Contacts

Customer Service Resources

Feedback form

Baggage damage or delay form

Social Media Contacts

Google Plus

Executive Contacts

Primary Contact
Trudy Dobbins
Customer Care Manager
P.O. Box 68900
Seattle, Wash 98168
(206) 392-2777

Secondary Contact
Wayne Newton
Vice President, Airport Operations and Customer Service
P.O. Box 68900
Seattle, Wash 98168
(206) 433-3200

Alternatively try: Jeffrey Butler, Vice President, Inflight & Call Center Services,

Ben Minicucci
President and Chief Operating Officer
P.O. Box 68900
Seattle, Wash 98168
(206) 433-3200

Chief Executive
Bradley D. Tilden
P.O. Box 68900
Seattle, Wash 98168
(206) 433-3200

Researched by John Galbraith and filed under .
Last updated: December 2, 2017.

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