Alaska Airlines

Alaska Airlines, which is based in Seattle, is the seventh largest U.S. air carrier . The airline serves more than 100 destinations in the contiguous United States, Canada, Mexico, and four Hawaiian Islands.  As of December 2016, Alaska’s acquisition of and merger with Virgin America is complete; however, they are operating as separate entities.

Also, try Alaska Listens, the customer service site.

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P.O. Box 68900
Seattle, Wash 98168
http://www.alaskaair.com/


Phone Contacts

Main: (206) 433-3200
Customer Service: (800) 252-7522

8:00 a.m. – 5:45 p.m. (PT), Monday-Friday
8:00 a.m. – 4:45 p.m. (PT), Saturday

Accessible services: (800)-503-0101

Customer Care/Mileage Plan 

1-800-654-5669

 

 


Email Contacts

customer.care@alaskaair.com
Alaska.IT@alaskaair.com


Customer Service Resources

Feedback form

Baggage damage or delay form


Social Media Contacts

Facebook
Twitter
Google Plus


Executive Contacts

Primary Contact
Trudy Dobbins
Customer Care Manager
P.O. Box 68900
Seattle, Wash 98168
(206) 392-2777
trudy.dobbins@alaskaair.com

Secondary Contact
Wayne Newton
Vice President, Airport Operations and Customer Service
P.O. Box 68900
Seattle, Wash 98168
(206) 433-3200
wayne.newton@alaskaair.com

Alternatively try: Jeffrey Butler, Vice President, Inflight & Call Center Services,  jeff.butler@alaskaair.com

Ben Minicucci
President and Chief Operating Officer
P.O. Box 68900
Seattle, Wash 98168
(206) 433-3200
ben.minicucci@alaskaair.com

Chief Executive
Bradley D. Tilden
P.O. Box 68900
Seattle, Wash 98168
(206) 433-3200
brad.tilden@alaskaair.com


Researched by John Galbraith and filed under .
Last updated: December 2, 2017.


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