Why won’t Econo Lodge pay my parking ticket?
Even though Linda Troop pays for parking while she’s a guest at an Econo Lodge, she receives a parking ticket. Who has to pay?
The Travel Troubleshooter
The Travel Troubleshooter is a weekly consumer column that solves travel problems. Missing cruise refunds, lousy airline service, car rental surcharges — it’s all fair game for this feature. Each story presents a problem and fixes it in a quick Q&A format.
Charged an extra $134 for my rental car because I’m an hour late
Returns Hertz rental car an hour late and is billed an extra $134 for it. Is this a misunderstanding between Hotwire
What happened to the repair records for my damaged rental car?
Europcar charges him $3,309. But it doesn’t send the repair records to his credit card company that insured the vehicle.
My infant daughter doesn’t have a ticket – who’s responsible?
Allison Ruark’s infant daughter doesn’t have a ticket. Who’s responsible for this mess? I booked tickets through Expedia.com.
Hang on, this hotel doesn’t exist!
Angela Newby books a room at a Ramada Inn, but when the hotel closes, her stay is in limbo. Who should she call?
Should Delta pay for my extra night in New York?
When Cecilia Dobrin’s flight is changed by her airline, she has to spend the night in New York. Does the airline owe her anything?
If I’m too contagious to fly can I get a refund for my flight?
Alex Cerniglia is too sick to fly and even if he boarded the plane, he could infect other passengers. So why is Lufthansa keeping his money?
