Hey American Airlines, where’s the refund for my canceled flight?
When Kristen Nordlund’s American Airlines flight is canceled, she’s promised a refund. But it never arrives. What now?
The Travel Troubleshooter
The Travel Troubleshooter is a weekly consumer column that solves travel problems. Missing cruise refunds, lousy airline service, car rental surcharges — it’s all fair game for this feature. Each story presents a problem and fixes it in a quick Q&A format.
