Help! Airbnb banned me for life — but won’t say why
After Airbnb bans Kevin Donovan for life, he tries to find out why. But Airbnb won’t tell him. Will it tell this consumer advocate?
TRANSPARENCY
This surprise fee made her phone bill skyrocket
Julie Duteau noticed something strange on her last two phone bills: a surprise $10 fee for a “modem lease.” Find out how to avoid unwanted surcharges like this on your bill.
He tried to cancel a reservation and receive a refund. Vrbo charged him $31,995 instead
Can a Vrbo take $31,995 from your bank account and leave you with nothing? It happened to Gerry Bauer. Here’s how to make sure it doesn’t happen to you.
You’ve never heard of these people, but they’ve changed the way you fly
Their advocacy results in big, embarrassing airline fines. They’ve helped create federal agencies that make air travel safer. And they’ve brought competition and transparency to the skies.
The lies your financial advisor tells you (and how to spot them)
When it comes to getting advice — especially financial advice — truth can be such a relative thing.
Why travelers need price transparency now
If the words “price transparency” don’t make your eyes glaze over, then you’re probably one of the hundreds of thousands of travelers who feel ripped off by a low price.
Why your next airline ticket purchase should be like buying a car
When Loren Witkin says that he shopped around for a new car, you can take him at his word, it promised no haggling and no hidden fees.
Look out! Here comes the airfare transparency bill war
Will the real airfare transparency bill please stand up? Passengers may be forgiven for asking that question last week.
The truth about “transparent” airfares
The Transparent Airfares Act of 2014, which only a few weeks ago had virtually no chance of passing, now seems poised to become law.