Airbnb banned me because I used to live in Russia. But it’s complicated.
When Airbnb bans Svitlana Marchenko from the site, it won’t tell her why. Could it have something to do with her residence? The answer is complicated.
ROOM
Hotel resort fees, hidden charges bemoaned by travelers, are climbing higher than ever
Tamara Myers thought that her hotel bill at the Westgate Las Vegas Resort & Casino would come to $415. At least that’s what Otel.com, the website through which she booked the room, promised her.
If they resell my room, why can’t I get a refund?
Just before Gerald and Byrone LoCasale set sail on an 18-day Princess cruise from Fort Lauderdale, Fla., to Los Angeles, disaster struck.
Was he overcharged at his Puerto Vallarta hotel?
The levy family are big fans of Riu Hotels & Resorts, a Spanish chain of all-inclusive properties with locations in the Caribbean and Mexico.
Broke bride wants a $3,000 refund from Hilton — should I help her?
Before getting married in her hometown of Santa Rosa, Calif. Hilton hotel, she made hotel arrangements for some of the guests.
Please cancel my nonrefundable hotel room, Priceline
Tami Alloway needs to cancel her hotel stay because of “extenuating” personal circumstances. Just one problem: the reservations are non-refundable.
They didn’t have the accessible room I reserved — what am I owed?
Some hotel amenities aren’t that important. Some are.
Can I get a refund for my stay at the No-Tell Motel?
Gladys Martin’s hotel room is uninhabitable, but the property wants to charge her for it, anyway. Is there any way to undo this mistake?
Smoked out of the Days Inn
Debbie Rosenkranz books a non-smoking room at a Days Inn hotel. But when she arrives, she’s offered a smoking room. Does the hotel owe her anything?