Hotel resort fees, hidden charges bemoaned by travelers, are climbing higher than ever

Tamara Myers thought that her hotel bill at the Westgate Las Vegas Resort & Casino would come to $415. At least that’s what Otel.com, the website through which she booked the room, promised her. Read more “Hotel resort fees, hidden charges bemoaned by travelers, are climbing higher than ever”

Bugs in my Airbnb rental ruined my vacation. I would like a refund

When Joel Brown checks into his Airbnb rental, he quickly finds he needs to check out. When the host puts him in an alternative accommodation, it isn’t suitable. Then Airbnb gives him a partial refund, but he wants more. Can our advocates help Brown secure a full refund for his ruined vacation? Read more “Bugs in my Airbnb rental ruined my vacation. I would like a refund”

If your vacation beach house looks too good to be true, it may be just that

Her “villa” in the Dominican Republic looked like a real find. It came with its own concierge and a private pool and was only steps away from a rugged Caribbean beach. Best of all, the price was right for Elisabeth Sperry, a veterinarian from Falmouth, Maine: a week for just $3,500, a 25 percent discount from the regular rate. Read more “If your vacation beach house looks too good to be true, it may be just that”

Wait, you did WHAT in your hotel room?

What’s the strangest thing you’ve ever done in a hotel room?
Read more “Wait, you did WHAT in your hotel room?”

Don’t like JetBlue’s cozy new cabin? No one cares

This is the interior of JetBlue’s “restyled” Airbus A320 cabin. The airline promises it will “enhance the JetBlue experience to meet the needs of travelers today, including a greater focus on connectivity, comfort, and space.”

Or will it?
Read more “Don’t like JetBlue’s cozy new cabin? No one cares”