New reasons travelers are rethinking their rental cars now

If you’re planning a vacation, then renting a car may be as automatic as making hotel or restaurant reservations. Or not.

New ground transportation options are blossoming in the sharing and hailing economies. A recent Bank of America review of its card users found that people are thinking differently about how they get around. Read more “New reasons travelers are rethinking their rental cars now”

Why doesn’t every car rental start like this?

If you’ve ever rented from a car sharing company, then you probably know that it’s almost nothing like a traditional car rental experience.

Case in point: Turo. You meet your host at a predetermined location, and the pre-rental ritual is a lot different from the one you may be used to with a traditional car rental company.

Different, as in better. Read more “Why doesn’t every car rental start like this?”

Maybe this U-Save rental car was not the way to save

What happens when a delayed flight makes you miss your scheduled rental car pick-up? And what if the rental agency closes before you arrive? Sandra Walker is about to find out. Read more “Maybe this U-Save rental car was not the way to save”

Don’t get broadsided by tolls when you rent a car. Here’s what you need to know

When he crossed the San Mateo-Hayward Bridge in Northern California, James Kaiser expected Avis to bill him for the $5 toll. It did, then it added a convenience fee — of $19.75.
Read more “Don’t get broadsided by tolls when you rent a car. Here’s what you need to know”

Why am I charged this junk fee — and why is Budget allowed to get away with it?

When Todd Fischer and his girlfriend rent a car in Las Vegas, Budget charges him an “additional driver” fee, even though his girlfriend can’t drive. Is that right? Read more “Why am I charged this junk fee — and why is Budget allowed to get away with it?”