Thrifty is billing me $2,212 for damaging my rental — but I didn’t do it!
When Natasha Bird rents a car from Thrifty, she notes damage to the front bumper. So why is she getting a bill for $2,212 for the same damage?
RENTAL CARS
A “small scratch” on my Enterprise rental — and now a $1,800 bill. Do I have to pay?
Eric Weiman rents a car from Enterprise in Germany. He is later accused of damaging the car. When he disputes the charges, Enterprise threatens legal action. Can he get them to drop the claim?
Why are travelers rethinking rental cars?
If you’re planning a vacation, then renting a car may be as automatic as making hotel or restaurant reservations. Or not. New ground transportation options are blossoming in the sharing and hailing economies. A recent Bank of America review of its card users found that people are thinking differently about how they get around.
Don’t get broadsided by tolls when you rent a car
When he crossed the San Mateo-Hayward Bridge in Northern California, James Kaiser expected Avis to bill him for the $5 toll. It did, then it added a convenience fee — of $19.75.
How to avoid a long wait at the car rental counter
If you rent a car this summer, don’t forget to pack your patience.