Do I deserve a refund after volcanic eruption?
When Chile’s Puyehue volcano erupted last fall, prompting airlines to cancel numerous flights, Donna Vogeler-Boutin decided her planned Christmas vacation in Bariloche, Argentina, would be too risky.
REFUND
Disney promised me fireworks! Where are the fireworks?
It may sound insignificant, but to Mona Ogden, the fireworks at Disneyland are a big deal. She even spent $900 to upgrade into a “club-level” room at the Disneyland Hotel on a recent visit because they promised “a view of the Disneyland Park fireworks show from above with in-house soundtrack.”
My father died — please refund my rental car
Sometimes, even death isn’t a good enough reason for a refund.
Case dismissed: Canceled our tour after a hurricane — how ’bout a refund?
When hurricane Irene plowed through the Northeast late last summer, she didn’t just leave half of New England underwater. The storm also ruined a vacation or two, including the tour of Niagara Falls Jim Allendoerfer had set up for his fiancee and her family.
The Travel Troubleshooter: Airline won’t refund my ticket after my husband dies
After Ursula Maul’s husband passes away suddenly, she tries to get a refund for his nonrefundable ticket. But neither her online agency, nor her airline, will help her. Does she have any other options?
Help, my Amtrak tickets were accidentally canceled
Mel Jung’s Amtrak tickets are canceled accidentally, and he’s forced to pay a $236 for a new ticket. No one is taking the responsibility for the error. Is he stuck with the higher fare?
Is this enough compensation? You missed your deadline — here’s a voucher
It was supposed to be the vacation of a lifetime for Johanna Robles and her extended family of 19, which included her husband, children and grandchildren. But when she tried to book the “Great Rivers of Europe” tour through Grand Circle Travel, the experience was less than great.
Dead passengers can’t use a flight credit — or can they?
David Walters’ wife passes away before they can fly from Dallas to Midland, Texas. But when he asks his online travel agency for a refund, it refuses, saying the airline will only offer a credit. But dead passengers can’t use a flight credit — or can they?
Hey, what happened to my Expedia airline ticket refund?
Dan Lachapelle is promised a prompt refund for his canceled Antigua vacation. But it’s been weeks, and there’s no sign of the money. Now his online agency isn’t responding to his queries. Will he ever see the money again?