Is this enough compensation? A partial refund for my dogless flight
Barbara Hilliard’s dogs didn’t make their KLM flight from Nuremberg, Germany, to Dallas via Amsterdam. Neither did she.
REFUND
Can this trip be saved? Paid twice for a flight home, but they refunded the wrong ticket
Refund cases are in a class by themselves, when it comes to frustration, but this one probably deserves its own category. It comes to us by way of Ann Vaninetti, who recently took a cruise with her husband, Dave, in Brazil.
No credit for your nonrefundable hotel room
True, Jorge Sanchez-Salazar booked a nonrefundable room at the Hampton Inn & Suites Reagan National Airport through Orbitz. And it’s true, too, that he canceled the trip, and that under the rules, the hotel could keep his money — all of it.
What would you do? Where’s my $7,369 refund for a canceled flight?
Taking your money is a lightning-fast procedure for an airline (indeed, for any business accepting credit cards). A minute after you’ve pushed the “buy” button, your credit card account is debited.
The Travel Troubleshooter: No refund for my Colorado condo?
May Tong reserves a condo in Winter Park, Colo., but calls off her vacation about a month before her arrival. The cancellation policy seems to allow for a refund, under certain conditions. But have those conditions been met? Maybe.
What would you do? No refund for a canceled Air Baltic flight
irje Viise and a friend were scheduled to fly from Tallinn, Estonia to Berlin by way of Riga on Air Baltic. They had booked their airline tickets through Expedia. But something happened between Estonia’s capital and Germany.
Is this enough compensation? My wife broke her neck, but my cruise line will only give me a 25 percent refund
Jerry McClure and his wife were looking forward to a seven-day western Caribbean cruise on the Holland America Ryndam late last year, when disaster struck. McClure’s wife fell and broke her neck less than a month before they were scheduled to fly to Tampa to board the ship.
Oh no! Travelocity lost my ticket refund
Karen Smith loses her paper airline ticket to Spain and has to buy a new one. Now her airline is dragging its feet on a promised refund on the second ticket, and her online travel agency isn’t helping. How do you get them moving?
Travelocity refund problem: Where’s my $4,000?
When Marko Grdesic tries to make a change to his itinerary, a Travelocity representative tells him it will cost another $300. It doesn’t. The online agency bills him $4,000, and despite promises to refund the money, it won’t. What now?
A one-year wait for an Air One refund
How long is too long to wait for a refund from your airline? If you said one year, then maybe you know Dani Lind, who spent more than 12 months waiting for Air One to refund $670. How could that have been prevented?