“The stomping did not stop until 12:45 a.m.”
Another day, another denial – this time, from Carnival Cruise Lines.
Another day, another denial – this time, from Carnival Cruise Lines.
Maybe Patsy Chan should have known better than to rent a room using AirBnB. After all, she works for a hotel, and in a high-profile position at that. It’s no secret that a reservation on this startup site is a hit-or-miss-proposition.
When Todd Ramsdell’s wife rents a car from Budget, she’s told insurance is required. But it isn’t, and now she wants her money back. Why isn’t Budget budging?
When you’re in my line of work, you hear your share of sob stories. Few are as tragic as Charley Price’s, and few have as frustrating an outcome.
As a silver-level Latitude program member, Judith Pearlstein counts herself among NCL’s top customers. So when her Presidents’s Day weekend cruise to the Bahamas didn’t go as planned, she expected the company to step up and make things right.
Greg Melgares is a patient guy. But even his patience has limits. The refund from Southwest Airlines he’s been promised for a year still hasn’t arrived. Will the airline ever pay him?
Daryl Preston and his wife are flying from San Francisco to Rome this summer, and they have tickets on Lufthansa. Four tickets, to be exact.
Although Anthony Braxton cancels his hotel more than 24 hours before he checks in, the property charges a one-night penalty, anyway. Can’t Hotels.com help him get a refund?
Noreen Ismail seemed to have an airtight case against Spirit Airlines. Its transgressions against her, her husband, and 11-month old included overcharging her for her carry-on luggage abandoning her in Boston and making promises it never intended to keep.
David Ludt’s flight to Strasbourg is delayed because of a mechanical problem and then canceled because of weather. Now Air France is refusing his ticket refund request. Is he out of luck?