When Joan Judice’s flight to her cruise was canceled, it created a domino effect. Every supplier involved — her airline, cruise line and travel agent — took a half-step back during the resolution. “A flight cancellation sinks a Princess cruise”
Janice Batchelder contacted me recently to ask for help with a Princess Cruise case — and then, after some consideration, she asked me to not get involved.
“Honest passenger withdraws complaint after reviewing her paperwork”
Lindie Wilhelm and her sister didn’t wait until their recent Princess cruise ended to “escape completely,” as the cruise line promised they would.
“Does she deserve a refund for this Princess cruise?”
It’s not as if Princess didn’t care about the conditions in Andrew White’s cabin on a recent cruise. It acknowledged the problems and it did offer him something for the trouble.
“A princess with bad plumbing – but is this enough of a refund?”
My mother was diagnosed with soft tissue sarcoma last year. We had expected that she would be around for at least another couple of years. But last week we discovered that the tumors she had more than tripled in size and a week later she was given a few days life expectancy.
“My mother is terminally ill — why won’t Princess refund her cruise?”
One of the most memorable trips of my life was seeing Denali National Park years ago when I edited the Alaska section for Travel Weekly.
““We feel we need a vacation from this vacation””