A flight cancellation sinks a Princess cruise

When Joan Judice’s flight to her cruise was canceled, it created a domino effect. Every supplier involved — her airline, cruise line and travel agent — took a half-step back during the resolution. Read more “A flight cancellation sinks a Princess cruise”

Billed by Princess 1 1/2 years later – is this a joke?

Princess Cruises broadsides David Dennis with a $476 bill more than a year after his vacation. Is this some kind of misunderstanding?
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Once upon a time …

That’s pretty much how this week’s most popular story started.
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Honest passenger withdraws complaint after reviewing her paperwork

Janice Batchelder contacted me recently to ask for help with a Princess Cruise case — and then, after some consideration, she asked me to not get involved.
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Does she deserve a refund for this Princess cruise?

Lindie Wilhelm and her sister didn’t wait until their recent Princess cruise ended to “escape completely,” as the cruise line promised they would.
Read more “Does she deserve a refund for this Princess cruise?”