Here are a few insider tips for finding what you lost this summer
Don’t lose it this summer. At least not the way Jennifer and Pat Mangold did when they stayed in the Florida Keys last August.
LOST
Is this discount airline ticket a lost cause?
Carole Brown’s airline ticket — or lack of a ticket — is probably a lost cause. But this being Monday, when I present a borderline case, I’m not 100 percent certain of it.
Do you trust GPS directions?
If you have a driver’s license, chances are that you also have an amusing story about GPS directions. Here’s mine.
Does Sandals owe me anything for deleting my wedding photos?
This is one of the strangest cases I’ve come across in my two decades of fielding consumer complaints. It involves a honeymooning couple’s missing wedding photos, me, and another me.
Can this trip be saved? They lost my great-grandmother’s luggage, and I want it back
Adelle Gloger’s luggage claim may be the strangest case that’s crossed my desk. Ever.
Is this enough compensation? A flight voucher for damaged luggage
When Rose Satz showed up at the luggage carousel in Baltimore after a recent American Airlines flight from Dallas, she found her almost-new American Tourister bag in bad shape.
Sky Harbor’s luggage scandal: Who’s to blame for a thousand stolen bags?
Outraged? No, those of us who fly suspect this kind of thing is happening at every major airport in the country. It’s the only explanation.