You’ve never heard of these people, but they’ve changed the way you fly

Their advocacy results in big, embarrassing airline fines. They’ve helped create federal agencies that make air travel safer. And they’ve brought competition and transparency to the skies. Read more “You’ve never heard of these people, but they’ve changed the way you fly”

Donald Trump is bad for consumers. Here’s why.

If you’re a right-leaning reader or a fan of the current presidential administration, you probably won’t make it past the headline of this story. And if you do, it will only be for the purposes of scrolling down to leave an angry comment at the end of the article.

But if by chance you made it this far, please remember last week’s column on how the Trump administration could help consumers. And also, that there are at least two sides to every story — especially this one. Read more “Donald Trump is bad for consumers. Here’s why.”

Should travel fees be regulated by the government?

The Forbid Airlines from Imposing Ridiculous (FAIR) Fees Act introduced recently is a subversive new law that raises more questions than it answers. Read more “Should travel fees be regulated by the government?”

Fees, fees, fees and more fees — where will it end?

It’s time to ponder the absurdity of the fees around us. And maybe it’s time to do something besides argue.
Read more “Fees, fees, fees and more fees — where will it end?”

As airline complaints soar, the government comes to the rescue

Kendra Thornton is an unlikely candidate for government aid, but when Frontier Airlines recently denied her a seat on a flight from Chicago to Denver, that’s exactly what she got.
Read more “As airline complaints soar, the government comes to the rescue”