American Airlines’ disappearing act: how a confirmed first-class seat vanished
When is a first-class ticket not a first-class ticket? When you’re Paul Nelson and you’re flying on American Airlines.
When is a first-class ticket not a first-class ticket? When you’re Paul Nelson and you’re flying on American Airlines.
Norovirus has already claimed its first victims at sea this year. Things may be about to get a whole lot worse.
Greg Rothman thought his Holland America cruise was locked in: a seven-day Caribbean sailing in a veranda stateroom for $650, courtesy of an MGM casino certificate. He pays in full and then books non-refundable airline tickets from Los Angeles to Fort Lauderdale. Hours later, a second invoice arrives — this one demanding another $800 or threatening to bump him down to a windowless interior cabin.
Julie Schumer’s return flight gets canceled during the Southwest Airlines meltdown in December. Southwest sends the money to her cruise line, but her cruise line won’t refund her. What’s going on?