On her way back from Sri Lanka, Caroline Martorano was detained in Abu Dhabi. She says she was detained for not being appropriately dressed, causing her to miss her connecting flight. But she places the blame for this detainment on American Airlines. Huh? “I was detained in Abu Dhabi. Shouldn’t American pay my expenses?”
Dale Allen and his girlfriend are looking forward to a tropical vacation in Cancún. Unfortunately, they arrive at the airport too late and miss their flight. Wanting to leave immediately, they buy one-way tickets at the American Airlines counter. Allen is sure the agent said that the tickets cost $169 each — so why is his credit card charged $2,400? “American Airlines told me the fare was $169. Then it charged me $1069”
I don’t mean to start a fight, but people really want to know the answer to this question: Who controls the window shade on your flight? “Who controls the window shade on your flight?”
David Kresl found out the hard way that Uber’s ride scheduling window is a guideline and not a guarantee. His Uber driver arrived late to take him to the airport. And now he wants the ride-sharing service to pay for his sister-in-law’s trip to St. Martin.
When John Thompson lands in Washington D.C., he discovers that he’s missed the last connecting flight home to Boston. A gate agent assures him not to worry. She will be put him on a flight the next morning and he will receive a hotel reimbursement from American Airlines. But will he?
“A hotel reimbursement from American Airlines? Get it in writing”