Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About

FLIGHT

Krista O'Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won't the airline help her undo the mistake?

I paid Aer Lingus for extra luggage I didn’t need. Can I get a refund?

April 4, 2023 by Christopher Elliott

Krista O’Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won’t the airline help her undo the mistake?

Categories The Travel Troubleshooter
When your flight is canceled, what are your rights?

If your flight is canceled, is your airline obligated to get you to your destination?

June 20, 2022March 5, 2018 by Christopher Elliott

If your flight is canceled, does your airline still have an obligation to get you to your destination on time?

Rosemarie Dagostino thinks so. She recently ran into problems on her recent flight on Frontier airlines from Chicago to San Francisco.

Read more

Categories Commentary
Nothing changes you like travel does. I recently sold my house, pulled up my stakes and hit the road. I’m a different person because of it.

Aspire to travel the world? Read this before you go

September 16, 2023October 9, 2017 by Christopher Elliott

Nothing changes you like travel does. I know, because after 26 years of suburban stability, I recently sold my house, pulled up my stakes and hit the road. I’m a different person because of it.

Categories Commentary
ID

I had to change my son’s name, but the airline won’t help me

August 1, 2023August 15, 2017 by Christopher Elliott

Lisa Coris changes the name on her son’s passport, but now Ethiopian Airlines wants to charge her $300. Is that too much?

Categories The Travel Troubleshooter
Vivienne Pearson’s airline seat -- the one for which she paid an extra 40 pounds -- doesn’t recline. A flight attendant promised her a refund, but now the airline is balking.

I paid extra for my British Airways seat, but it didn’t recline

August 11, 2023August 12, 2017 by Christopher Elliott

Vivienne Pearson’s airline seat — the one for which she paid an extra 40 pounds — doesn’t recline. A flight attendant promised her a refund, but now the airline is balking.

Categories The Travel Troubleshooter

Why did I pay Swiss an extra $99 for a middle seat?

August 7, 2023August 11, 2017 by Christopher Elliott

Shelley Benjamin thought she’d paid $99 for an aisle seat reservation on a Swiss flight to Zürich. But then she tried to find room for her baby.

Categories The Travel Troubleshooter
After Andrew Wolkstein’s flight from Tel Aviv, Israel, to Newark, New Jersey, is canceled , he’s flight is downgraded to economy class.

Downgraded on my flight home — where’s my refund?

September 19, 2023August 10, 2017 by Christopher Elliott

After Andrew Wolkstein’s flight from Tel Aviv, Israel, to Newark, New Jersey, is canceled because of a pilots’ strike, he’s downgraded to economy class. Why won’t El Al Israel Airlines refund the fee he paid for a better seat?

Categories The Travel Troubleshooter
After Samantha Gomez is bumped from a flight from Philadelphia to Palm Beach, Florida, she asks her airline for compensation. Why won’t it pay?

Bumped from my flight to Palm Beach — why won’t American pay up?

August 11, 2023July 28, 2017 by Christopher Elliott

After Samantha Gomez is denied boarding on a flight from Philadelphia to Palm Beach, Florida, she asks her airline for compensation. Why won’t it pay?

Categories The Travel Troubleshooter
Her family voluntarily give up their seats on Spirit Airlines flight. In exchange, they’re offered flight vouchers. But they are unusable.

What is the value of a Spirit Airlines voucher if I can never use it?

September 11, 2023June 23, 2017 by Christopher Elliott

Jill King-Fernandez and her family voluntarily give up their seats on a Spirit Airlines flight. In exchange, they’re offered flight vouchers. But the vouchers are unusable. Now what?

Categories The Travel Troubleshooter
Flying with a disability is never easy, in past, airlines have lightened the burden a little by offering passengers advance seat assignments.

As airlines try to monetize seat assignments, are passengers with disabilities being left behind?

August 15, 2023June 5, 2017 by Christopher Elliott

Flying with a disability is never easy, but in the past, airlines have lightened the burden a little by offering passengers such as Scott Nold advance seat assignments.

Categories Commentary
Older posts
Page1 Page2 … Page4 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2023 Elliott Report
  • Home
  • Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • EA Facebook Group
    • Christopher Elliott
    • Elliott Confidential
  • Advocacy
  • About
  • Get Help

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!