Do kids belong on an overnight flight?
All Ed Lawrence wanted was a little rest.
FLIGHT
Denied boarding because I didn’t pay a change fee
Always read to the end. The very end.
When a flight’s canceled, who’s responsible?
When Cheaptickets.com suddenly and without warning cancels John Rutledge’s itinerary, it offers him a refund. Problem is, a new flight will now cost twice as much as he originally paid. Shouldn’t the online agency do more?
Air France offered us an upgrade — then it didn’t
Brian Lee and Alisha Singh were looking forward to their Air France flight the same way all of us used to anticipate flying, and a few of us still do.
Does travel insurance have too many exceptions?
Catherine Markland assumes her travel insurance policy will cover her canceled tour. But it doesn’t. Can her trip be saved?
Here we go again! Another tarmac stranding incident — beware of outraged talking heads on TV
It seemed eerily familiar: A JetBlue aircraft, a freak storm, passengers stranded on an aircraft for hours — and all happened near the media capital of the world.
Is this enough compensation? A partial refund for my dogless flight
Barbara Hilliard’s dogs didn’t make their KLM flight from Nuremberg, Germany, to Dallas via Amsterdam. Neither did she.
‘Am I in some kind of bureaucratic travel hell?’
Peggy Kite’s flights from Washington to Bozeman, Mont., are rescheduled by her airline, leaving her with an abbreviated connection time — and an expanded bill. Specifically, there’s an extra charge of $1,534. How does she get that removed?