I canceled my Spirit Airlines flight. Can I get a refund for my prepaid baggage?

In the aftermath of Hurricane Irma, Sandra Parker decides to cancel her flight to Florida on Spirit Airlines. She knows her $80 flights aren’t refundable. But what about the $160 prepaid baggage fees? Read more “I canceled my Spirit Airlines flight. Can I get a refund for my prepaid baggage?”

Porter Airlines offered me two “free” nights at a hotel, but I just wanted to go home

After Evelyn Morton’s Porter Airlines flight from Toronto to Washington, D.C., is canceled, the airline offers to put her in a hotel for two days. She has a better idea, but will Porter go for it? Read more “Porter Airlines offered me two “free” nights at a hotel, but I just wanted to go home”

My flight was canceled and I had to pay extra to travel

When Mark Schlangel’s flight is canceled, his airline refuses to rebook him on the next available flight, and he’s forced to buy a new ticket. Is he entitled to a refund? Read more “My flight was canceled and I had to pay extra to travel”

A trip in vain that ends with an unpleasant surprise

When Paul Whittall plans a trip for his son on American Airlines, he is disappointed when it becomes a trip in vain. A canceled connection with no available flights leaves only one option — to return home. American offers a voucher — but that is not enough. Read more “A trip in vain that ends with an unpleasant surprise”