Sears didn’t install my washer. Why won’t it refund the labor charges?
Sears can’t install James King’s washer, and it won’t refund him. How can he get the company to honor its obligations?
CUSTOMER SERVICE
Hey StubHub, these Taylor Swift tickets are for the wrong date!
Adrienne Gil paid StubHub $4,799 for tickets to a Taylor Swift concert. StubHub delivered the tickets — for the wrong date.Now Gil wants StubHub to cover the $6,784 she had to pay to get into the show.
Aer Lingus promised me a full refund after a threatened strike. Where is it?
When a strike threatens Martha Rhine’s trip to Dublin, Aer Lingus offers her a full refund for her business class ticket. But she gets only a portion of her ticket back. What’s going on, and how can she get the rest back?
I paid $375 for hockey game tickets I couldn’t use. Why won’t StubHub refund me?
Angelica Niklowitz gets a recurring error when she tries to access the hockey game tickets she buys through StubHub. Can she get a refund for the replacement tickets she has to buy?
Target closed my card without warning! Get it back!
Why is Martha Norrick’s Target Circle debit card closed? Target has given her several reasons, but it’s doing nothing to help her get her card back.
Booking.com promised to refund me $655 for my hotel room — but now it won’t!
After Frances Dooley’s hotel booking is canceled, Booking.com says it will refund her new room’s higher cost. But then it goes silent. What can you do if a company breaks its promise?
I paid for unlimited airport parking. Then the company changed its rules.
Victoria Broer has parked her family van at USAirport Parking near Denver International Airport for a decade. The company held her keys for her in its office, and she felt safe — so safe that she paid $1,825 every year for unlimited parking privileges.
Help! eBay suspended me after my first purchase – and kept my $438
Ken Sours buys a watch on eBay, but the company suspends his account immediately after the purchase. Then he receives a magazine instead of the watch. Now he can’t get a refund. What should he do?
StubHub charged me $747 in fees after Adele postponed her concert. But it promised not to!
Ellen Kwan-Portal just can’t let go of her Adele tickets.
My American Standard shower doesn’t work! Can you help me get it fixed?
Doreen Waltrich pays American Standard $32,952 for a new bathroom, but now the shower doors don’t work. Why won’t the company fix it?