TSA watch: They’re looking for the wrong thing – and congratulating themselves for it
They say imitation is the sincerest form of flattery.
CUSTOMER SERVICE
Spirit Airlines — risks: “Negative publicity” on customer service could hurt business
Spirit Airlines, as you might have heard, is trying to raise $300 million in a public stock offering. Here’s the Form S-1it filed last Friday with the Securities and Exchange Commission.
7 ways to find excellent customer service on the road
When I think of great customer service, I remember Alamo.