Do I need travel insurance for my summer vacation?
With vacation season just around the corner, many travelers are asking themselves: Do I need travel insurance for my summer vacation?
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How Air New Zealand’s bold sustainability experiment could make your next flight greener
Say the word “sustainable” around an airline executive, and they’ll probably try to change the subject. That’s because green air travel is a distant dream. But not for Air New Zealand.
Brooklinen promised to refund my sheets. Why won’t it?
Why won’t Brooklinen refund Tracy Brom’s “hot and scratchy” sheets? After all, it promised her a refund.
Why won’t GE honor its GE Fit Guarantee? My oven doesn’t fit!
Rich Hunt’s new GE wall oven doesn’t fit in his kitchen. Why won’t GE honor its GE Fit Guarantee?
Virgin Atlantic canceled my flight. Why won’t they refund my Chase points?
After Virgin Atlantic cancels Peter Ross’s flight from Washington to London, he asks for his Chase points back. Why isn’t he getting them?
Lufthansa made a booking error! Will I ever get a refund for my ticket?
Lufthansa made a booking error that cost Scott Davis more than a flight to Rome. It also tested his patience with a hidden fee, a mind-boggling bureaucracy, and world-class corporate stubbornness.
Can you trust Bounce with your luggage?
When Lauren Labadie used an app called Bounce to find a place to store her bags in Marseille, France, she had every reason to believe she could trust Bounce — and that she’d see her luggage when she returned.
I paid extra to change my flight on Norwegian Airlines — can I get my money back?
Tom Scruggs pays Norwegian Airlines a $79 change fee to get on an earlier flight. But then the airline rebooks him on a later flight. Can he get a refund?
A SIM swapping nightmare leads to a $3,809 bill from Best Buy. Can Chase help?
What is SIM swapping and how do you prevent it? Here’s how to protect yourself from identity theft and reclaim your money.
I want my money back for this hotel! Can I dispute a credit card charge made abroad?
Can I dispute a credit card charge I made abroad? That’s what one of our readers wants to know. Here’s the surprising answer.