Marriott closed my hotel but kept my money — and offered gift cards instead
When Jason Hanna prepaid $525 for a weekend at the Four Points by Sheraton LAX, he expected to stay at the Four Points by Sheraton LAX.
CREDIT CARD DISPUTE
How a simple car rental cancellation turned into a $52 annoyance on Expedia
Todd Brueshoff cancels his Hertz rental through Expedia two days before pickup and receives an email confirming that there’s no cancellation fee. But wait, there is! Hertz charges him a $52 no-show fee. Can he get his money back?
Why did Budget wait 18 days to charge me $450 for ‘dirty’ floor mats?
Michael Margulis returns a Budget rental van in good condition, only to be hit with a $450 cleaning fee 18 days later. The car rental company’s delayed inspection report cites dirty floor mats but offers no proof or cost breakdown. Can a vague charge hold up without evidence?
StubHub promised a refund after an emergency — but where’s my $2,561?
When Simone Zeno can’t attend a j-hope concert because of a family emergency, StubHub agrees to refund her purchase. Then it backtracks and refuses to return the money. Can it do that?
When an airline refuses to refund you $654, this could be the reason
When Iberia Airlines canceled Olga Betzler’s flight from Barcelona to Los Angeles, she assumed getting her $654 refund would be straightforward.
Holiday Inn surprise charge: a $59 bill for a lamp I didn’t damage!
Millie Crawford didn’t think much about the lamp in her Holiday Inn Express room. Not until a $59 charge appeared on her credit card days after she checked out.
StubHub misled me about my $331 concert ticket refund. What should I do?
When Christi Barguig’s concert is canceled, StubHub offers her a refund. Then it sends the money to the wrong person.
An outlet burned out in my Vrbo — why are they charging me an extra $1,000?
Picture this: Something goes terribly wrong with your vacation rental, and instead of fixing the problem, the owner slaps you with a $1,000 bill. And when you complain to the rental platform, it tells you that you’re out of luck and then charges your credit card
Help! eBay suspended me after my first purchase – and kept my $438
Ken Sours buys a watch on eBay, but the company suspends his account immediately after the purchase. Then he receives a magazine instead of the watch. Now he can’t get a refund. What should he do?
Yikes! A Panama cab driver charged me $450 instead of $10. Why won’t Bank of America help?
Read before signing. That’s what Keith Lee will tell you. He recently tried to pay $10 for a cab in Panama City — but ended up getting hit with a $450 charge on his credit card.