His Chase credit card dispute ended in a big success — or did it?

Steve Schuster’s Chase credit card dispute goes his way — and then it doesn’t. Will the bank please just make up its mind?
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Alamo charged me for two extra days — after I returned my car and flew home

When Rachel Lipnoski returns her Alamo car rental and dashes off to catch her flight home, she neglects to hold on to her receipt. This becomes an expensive problem when days later she receives an updated bill — one that charges her for two extra days. Read more “Alamo charged me for two extra days — after I returned my car and flew home”

Avoid the worst products ever with these insider strategies. (Trust me, you’ll want to)

If you ask me, the shoddiest products on earth are toys. I don’t mean that in a derogatory sense — as in, they advertised a computer, but instead they sold me a toy. I mean a literal toy. Read more “Avoid the worst products ever with these insider strategies. (Trust me, you’ll want to)”

Are companies baiting deadbeat customers into new purchases?

If you think corporate America doesn’t like losing its credit card disputes to its customers, you don’t know the half of it. Read more “Are companies baiting deadbeat customers into new purchases?”