When Joel Revill’s ticket purchase on Iberia doesn’t go through, a representative advises him to dispute the purchase on his credit card. But now he doesn’t have a valid ticket. What should he do?
Mark Hartwig’s vacation rental in Montreal was “such a bizarre experience” that he has trouble putting into words.
Evonne Hopkins books a room at a bed & breakfast that doesn’t have a bathroom. Can she get her money back?
When Dale Cerney checks into his resort in Kauai, it doesn’t have a reservation for him. Will Booking.com pay for the mistake?
Leslie Luke orders dresses from an online store, but he never receives them. Why won’t his credit card help him get a refund?
Filing a credit card chargeback was the last thing on Amanda Dunlop’s mind when she booked a vacation rental on Airbnb. Nor could she imagine the trouble her credit card dispute would cause.
If you ask me, the shoddiest products on earth are toys. I don’t mean that in a derogatory sense — as in, they advertised a computer, but instead they sold me a toy. I mean a literal toy.
