When Frontier Airlines fails to send Marcus Mann a confirmation for his airline ticket, he tries to find out what went wrong. After losing $583, he’s not getting any closer to the truth.
Scarlett Kelly paid for a vacation rental in Paris through Booking.com, but she never got to stay in it. Booking.com wants to keep her money on what appears to be a technicality.
The mobility scooter Tom Kay orders from Amazon never arrived — yet the tracking number says it’s been delivered. Is his $2,650 lost, too?
Amazon has removed all of Susan Deonier’s product reviews from the platform, but it won’t say why. Is there any way to get these comments restored?
When a tire on Darrell Eldridge’s Turo rental blew out, he was relieved that he didn’t get into an accident. But his relief soon gave way to rage when Turo sent him a $3,000 bill for damage.
Leah Davidson returns her iPhone 11 to a third-party seller on Amazon. But the seller claims the box is empty. Does she still get her money back?
After a scooter accident, Jim Hutslar cancels his British Airways flight. Expedia offers him a $1,987 ticket credit. But British Airways refuses, claiming he was a “no show” for his flight. Is the money lost?
Linda Carnivale wants her $250 cruise deposit refunded. But now her bank and cruise line are arguing over who is responsible for the money. Does it matter? And can she get her money back?
The document seemed harmless enough — a “release of all claims” in exchange for a cash settlement. Lowe’s sent it to one of our readers when she asked it to fix a botched kitchen installation.
Where’s the nightstand Inna Zaychik ordered from Amazon? The company says it’s been delivered, but she doesn’t have it. Can she get a refund?
