When Aer Lingus canceled Thomas Bedsole’s flight from Indianapolis to Dublin during the pandemic, it quickly offered him a voucher for $2,484 — and he quickly accepted. But almost four years later, the Aer Lingus flight voucher doesn’t work — and the airline won’t help him.
Saks Fifth Avenue refuses to accept a $10,854 gold ring as a return. The reason: The company says it’s damaged. Is Thomas Gunderson stuck with this purchase?
The Miraval Berkshires, an all-inclusive resort in Lenox, Mass., overcharges Dalia Hamzeh by $2,500. Now, it is refusing to answer her emails. How can she get her money back?
When Ticketmaster sells Nathaniel Meyer his Grateful Dead tickets, it leads him to believe he can resell them. But he can’t. Is he stuck with them?
When Frontier Airlines fails to send Marcus Mann a confirmation for his airline ticket, he tries to find out what went wrong. After losing $583, he’s not getting any closer to the truth.
Scarlett Kelly paid for a vacation rental in Paris through Booking.com, but she never got to stay in it. Booking.com wants to keep her money on what appears to be a technicality.
The mobility scooter Tom Kay orders from Amazon never arrived — yet the tracking number says it’s been delivered. Is his $2,650 lost, too?
Amazon has removed all of Susan Deonier’s product reviews from the platform, but it won’t say why. Is there any way to get these comments restored?
When a tire on Darrell Eldridge’s Turo rental blew out, he was relieved that he didn’t get into an accident. But his relief soon gave way to rage when Turo sent him a $3,000 bill for damage.
Leah Davidson returns her iPhone 11 to a third-party seller on Amazon. But the seller claims the box is empty. Does she still get her money back?
