Will Subaru take responsibility for this “fatally flawed” Forester?
Despite repeated repairs, Anita Smith’s 2020 Subaru Forester won’t start and is “fatally flawed.” Why won’t Subaru help her get it fixed?
CONSUMER RIGHTS
This program didn’t work for me. Why can’t I get my $8,871 back?
After Tara Helman signs up for the Pompa Program, she doesn’t see any results. Now she’s trying to get her money back, but the company only offers a partial refund. Why won’t it honor its money-back guarantee?
Sixt promised to reimburse me $385 for these tires. Where’s the money?
When Ray Cook damages two tires on his Sixt rental car, the company promises to cover the expense of replacing them. But months later, he’s still waiting for his money.
Help! Someone stole 200,000 Chase points, and I can’t get them back
What would you do if you logged into your Chase account and found 200,000 Chase Sapphire points were missing?
I didn’t make these Sam’s Club purchases — and I have the perfect alibi!
Barbara Bowman’s credit card was stolen and used at Sam’s Club. She wants a refund, and she has the perfect alibi: She’s never been a Sam’s Club member.
I can’t see this Pink concert. Do I deserve a refund?
Kristi Clynes pays a premium price for her Pink concert tickets, but an obstruction blocks her view of the stage. Can she get a refund from Ticketmaster?
This Electrolux refrigerator I bought from Costco doesn’t work. Can I get one that works?
David Hauser’s Electrolux refrigerator, purchased from Costco, stops working. Despite being under warranty, no one can seem to fix it. Is there a way to get a working appliance?
Help! Booking.com transferred my refund to someone else’s credit card
When Booking.com refunds Elaine Treacy for a canceled vacation rental, it transfers her money to someone else’s credit card. How can she get her money back?
How do you get out of a travel club? Try this trick
If you’ve ever tried to get out of a travel club, you know how difficult — and often impossible — it can be. But even when you’re getting a chorus of “nos,” there’s still a way to free yourself. Just ask Devyn Gemmell.
Where’s the refund for our Mexican vacation rental? I’ve been waiting for months!
After Betsy Webster cancels her stay at an apartment in Puerto Morelos, Mexico, she’s offered a partial refund. But the money never came. What should she do?