Yes, asking Comcast for $10,000,000 is an unreasonable request

Michelle Frias wants $10 million from Comcast. No joke. That’s the figure in her unreasonable request against the cable giant. Read more “Yes, asking Comcast for $10,000,000 is an unreasonable request”

This is what happens when you play these cards in the deck of misfortune

Nancy Evans has a strong case. Too strong of a case. This is going to sound strange, but my advocates and I can’t help her because her case against Comcast sounds … too good to be true. Read more “This is what happens when you play these cards in the deck of misfortune”

What you don’t know about billing cycles will blow your mind

Billing cycles can really mess with your head.

Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently. Read more “What you don’t know about billing cycles will blow your mind”

Comcast called my husband an a**hole – and they put it in writing

Warning: This post contains language that may not be appropriate for a family audience.

It’s no secret that employees sometimes feel their customers are jerks. But I’ve never seen one put it in writing — until now.
Read more “Comcast called my husband an a**hole – and they put it in writing”

How to negotiate a lower cable bill without cutting the cord

Peter Hoagland’s cable company, Comcast, had a surprise for him at the end of the year — and it wasn’t a good one.

The cable giant first raised his bill by 40 percent. He asked it to reconsider the raise, and it agreed to lower his bill to $103 a month. Read more “How to negotiate a lower cable bill without cutting the cord”

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