Michelle Frias wants $10 million from Comcast. No joke. That’s the figure in her unreasonable request against the cable giant. “Yes, asking Comcast for $10,000,000 is an unreasonable request”
Nancy Evans has a strong case. Too strong of a case. This is going to sound strange, but my advocates and I can’t help her because her case against Comcast sounds … too good to be true. “This is what happens when you play these cards in the deck of misfortune”
Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently. “What you don’t know about billing cycles will blow your mind”
When Rosemary Kukla opened this month’s Comcast bill, she was in for an early Halloween surprise.
“New ways to avoid surprise subscription TV bills”
Comcast owes Cathy Coffey $5,800. Why is it taking so long to refund her?
“Hey Comcast, where’s my $5,800?”
When Jennifer Ferris re-ups with Comcast, the cable company downgrades her account. Is there any way out?
“Broken Comcast promises, and now a cancellation fee?”
Comcast has sent a collection agency after Theresa Weir. Is it going after the wrong customers?
Lynn Tirums is hit with an early termination fee after Comcast helps her “reduce” her bill. Now it won’t return her calls. What gives?
“Why won’t Comcast remove my early termination fee?”
The mere mention of the company is enough to make you want to click away. It’s been called America’s worst company.
But don’t click away, because David Bookbinder needs your help right now and we’re kinda stuck.
Here’s Bookbinder’s case from our forums. As a reminder, this is a live, unedited case that can change at a moment’s notice.
“Comcast “lies” about customer’s cable bill — can you help him fix it?”
Caution: This post contains language that may not be appropriate for a family audience.
The most shocking thing about a revelation that a Comcast employee changed a customer’s name to “a**hole” was how shocked everyone was.
Readers reacted with indignation at my report that the company with the worst customer service scores in America would have employees who hated their customers enough to put it in writing.
“Hello, Dummy! Comcast calls its customers more shocking names”