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COMCAST

Asking Comcast or $10 million dollars is an unreason request

Yes, asking Comcast for $10,000,000 is an unreasonable request

January 31, 2024April 29, 2018 by Christopher Elliott

Michelle Frias wants $10 million from Comcast. No joke. That’s what she says the value of her claim against the cable giant is.

Categories Case Dismissed
Unfortunately, this Comcast case can't be resolved by playing the victim card.

This is what happens when you play these cards in the deck of misfortune

January 31, 2024April 15, 2018 by Christopher Elliott

Nancy Evans has a strong case. Too strong of a case. This is going to sound strange, but my advocates and I can’t help her because her case against Comcast sounds … too good to be true.

Categories Case Dismissed

What you don’t know about billing cycles will blow your mind

January 31, 2024February 21, 2018 by Christopher Elliott

Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently.

Categories Commentary

New ways to avoid surprise subscription TV bills

February 6, 2024October 23, 2016 by Christopher Elliott

… Read more

Categories Commentary

Hey Comcast, where’s my $5,800?

December 7, 2023December 10, 2015 by Christopher Elliott

Comcast owes Cathy Coffey $5,800. Why is it taking so long to refund her?

Categories Problem Solved
When Jennifer Ferris re-ups with Comcast, the cable company downgrades her account. Is there any way out?

Broken Comcast promises, and now a cancellation fee?

February 5, 2024November 12, 2015 by Christopher Elliott

When Jennifer Ferris re-ups with Comcast, the cable company downgrades her account. Is there any way out?

Categories Problem Solved

What to do when Comcast calls to collect

February 5, 2024September 24, 2015 by Christopher Elliott

Comcast has sent a collection agency after Theresa Weir. Is it going after the wrong customers?

Categories Problem Solved
Lynn Tirums is hit with an early termination fee after Comcast helps her "reduce" her bill. Now it won't return her calls. What gives?

Why won’t Comcast remove my early termination fee?

February 2, 2024April 9, 2015 by Christopher Elliott

Lynn Tirums is hit with an early termination fee after Comcast helps her “reduce” her bill. Now it won’t return her calls. What gives?

Categories Problem Solved

Hello, Dummy! Comcast calls its customers more shocking names

January 29, 2024January 30, 2015 by Christopher Elliott

The most shocking thing about a revelation that a Comcast employee changed a customer’s name to “a**hole” was how shocked everyone was.

Categories Commentary
Gavin Sullivan's parents are missing four months worth of emails, and they think Comcast is to blame. What should they do?

Four months of emails are MIA — what should we do?

June 20, 2024September 11, 2014 by Christopher Elliott

Gavin Sullivan’s parents are missing four months worth of emails, and they think Comcast is to blame. What should they do?

Categories Problem Solved
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