Michelle Frias wants $10 million from Comcast. No joke. That’s the figure in her unreasonable request against the cable giant. Read more “Yes, asking Comcast for $10,000,000 is an unreasonable request”
Tag: COMCAST
This is what happens when you play these cards in the deck of misfortune
Nancy Evans has a strong case. Too strong of a case. This is going to sound strange, but my advocates and I can’t help her because her case against Comcast sounds … too good to be true. Read more “This is what happens when you play these cards in the deck of misfortune”
What you don’t know about billing cycles will blow your mind
Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently. Read more “What you don’t know about billing cycles will blow your mind”
New ways to avoid surprise subscription TV bills
When Rosemary Kukla opened this month’s Comcast bill, she was in for an early Halloween surprise.
Read more “New ways to avoid surprise subscription TV bills”
Hey Comcast, where’s my $5,800?
Comcast owes Cathy Coffey $5,800. Why is it taking so long to refund her?
Read more “Hey Comcast, where’s my $5,800?”
Broken Comcast promises, and now a cancellation fee?
When Jennifer Ferris re-ups with Comcast, the cable company downgrades her account. Is there any way out?
Read more “Broken Comcast promises, and now a cancellation fee?”
What to do when Comcast calls to collect
Comcast has sent a collection agency after Theresa Weir. Is it going after the wrong customers?
Why won’t Comcast remove my early termination fee?
Lynn Tirums is hit with an early termination fee after Comcast helps her “reduce” her bill. Now it won’t return her calls. What gives?
Read more “Why won’t Comcast remove my early termination fee?”
Comcast “lies” about customer’s cable bill — can you help him fix it?
Comcast.
The mere mention of the company is enough to make you want to click away. It’s been called America’s worst company.
But don’t click away, because David Bookbinder needs your help right now and we’re kinda stuck.
Here’s Bookbinder’s case from our forums. As a reminder, this is a live, unedited case that can change at a moment’s notice.
Read more “Comcast “lies” about customer’s cable bill — can you help him fix it?”
Hello, Dummy! Comcast calls its customers more shocking names
Caution: This post contains language that may not be appropriate for a family audience.
The most shocking thing about a revelation that a Comcast employee changed a customer’s name to “a**hole” was how shocked everyone was.
Readers reacted with indignation at my report that the company with the worst customer service scores in America would have employees who hated their customers enough to put it in writing.
Read more “Hello, Dummy! Comcast calls its customers more shocking names”