New ways to avoid surprise subscription TV bills

When Rosemary Kukla opened this month’s Comcast bill, she was in for an early Halloween surprise.
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I owe Comcast nothing, so why is it trying to collect $537?

Every now and then, a case crosses my desk that’s so egregiously wrong that I don’t have to wait to see the paperwork. It’s time to get busy. Read more “I owe Comcast nothing, so why is it trying to collect $537?”

Comcast “messed” with his wiring and now the phone doesn’t work

Even though three Comcast technicians have visited Sheldon Masel’s house, they still can’t install a working phone. What now?
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My Comcast Internet didn’t work, so they sent my bill to collections

Dan Blasingame’s Comcast Internet service doesn’t work. So why is it referring his bill to a collections agency? Read more “My Comcast Internet didn’t work, so they sent my bill to collections”

Is this Comcast case a lost cause?

Some cases are just a lost cause. I suspect Tony Cannon’s is one of them. Read more “Is this Comcast case a lost cause?”