When Rosemary Kukla opened this month’s Comcast bill, she was in for an early Halloween surprise.
Read more “New ways to avoid surprise subscription TV bills”
Every now and then, a case crosses my desk that’s so egregiously wrong that I don’t have to wait to see the paperwork. It’s time to get busy. Read more “I owe Comcast nothing, so why is it trying to collect $537?”
Even though three Comcast technicians have visited Sheldon Masel’s house, they still can’t install a working phone. What now?
Read more “Comcast “messed” with his wiring and now the phone doesn’t work”
Dan Blasingame’s Comcast Internet service doesn’t work. So why is it referring his bill to a collections agency? Read more “My Comcast Internet didn’t work, so they sent my bill to collections”
Some cases are just a lost cause. I suspect Tony Cannon’s is one of them. Read more “Is this Comcast case a lost cause?”