American Airlines downgraded us. Can I get the fare difference refunded?
American Airlines downgrades Thomas Sennett and his family to economy class on their flights from Boston to Phoenix. Why isn’t it refunding the fare difference?
AMERICAN AIRLINES
Do overweight passengers deserve a bigger seat on a plane?
On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger — so overweight that he couldn’t fit into his seat.
American Airlines changed my flight. Can I get my money back?
American Airlines changes Allison Bilski’s flight time from 11:30 a.m. to 9 a.m., which is impossible for her to make. Can she get a refund — or at least a credit?
My flight never made it to Lima. Why won’t American Airlines get my refund approved?
Cristina Criado’s flight diverted to Panama City after a tragic accident closed the airport in Lima. Does American Airlines owe her a refund for her trip in vain — and if so, how much?
Can American Airlines find my missing Apple AirPods?
When Nancy Allen lost her Apple AirPods on an American Airlines flight from London to Chicago, she thought they were gone forever. Allen didn’t discover that the $169 earbuds were missing until the day after she landed, by which time it seemed too late.
A 20 percent credit for my American Airlines tickets? That’s insane!
What if you cancel your American Airlines tickets and your travel agent hands you a voucher that only covers 20 percent of a new fare? That’s the strange situation in which Michelle Crespo found herself.