Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About

24-HOUR RULE

American Airlines gift card problems!

Will American Airlines refund this gift card?

March 11, 2020March 9, 2020 by Christopher Elliott

Sarah German redeemed an American Airlines gift card for a flight, canceled within 24 hours and asked for a refund. So why is the airline resisting?

Read more

Categories Airline Problems

I canceled my airline ticket within 24 hours. Where’s my refund?

October 3, 2023December 8, 2017 by Christopher Elliott

When Ahmed Abdulrahim cancels a flight within 24 hours of booking it, he assumes he’ll have the money soon. Months later, he’s still waiting. Can his airline issue his refund?

Categories The Travel Troubleshooter

Why won’t American Airlines refund my son’s airfare?

August 17, 2023April 21, 2017 by Christopher Elliott

Even though Sampath Radhakrishna cancels his son’s airline ticket within 24 hours, his refund is missing in action. Now his credit card bill is due. Can the airline expedite the refund?

Categories Commentary

Is American Airlines cheating on the 24-hour rule?

October 16, 2023March 16, 2015 by Christopher Elliott

… Read more

Categories Advocacy
Shutterstock

Flags and other funny ways around the 24-hour rule

October 16, 2023August 20, 2014 by Christopher Elliott

… Read more

Categories Case Dismissed
A casual observer might have thought that Anthony LaMesa was booking a last-minute JetBlue Airways ticket from New York to Cancun, Mexico.

What to do about the travel industry’s timeout clauses

October 30, 2023January 26, 2014 by Christopher Elliott

A casual observer might have thought that Anthony LaMesa was booking a last-minute JetBlue Airways ticket from New York to Cancun, Mexico, on a whim, perhaps to escape the frigid winter weather.

Categories The Navigator
Thank goodness for the new 24-hour rule. That's what Joan Weiner thought when she booked an airline ticket through Travelocity.

Travelocity promised me a refund — did it do enough?

November 10, 2023August 30, 2012 by Christopher Elliott

Thank goodness for the new 24-hour rule. That’s what Joan Weiner thought when she booked an airline ticket through Travelocity.

Categories Commentary

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2023 Elliott Report
  • Home
  • Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • EA Facebook Group
    • Christopher Elliott
    • Elliott Confidential
  • Advocacy
  • About
  • Get Help

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!