Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Wait a minute, these National Geographic CDs are obsolete!
When Sean Corcoran’s CD collection becomes obsolete, he turns to National Geographic for help. You’ll never guess what they said.
A surprise $40 charge from Comcast
When Antonia Balazs has a service problem with Comcast, it tries to sell her a pricey “service” contract. Is that a fair resolution?
Hey, those aren’t the seats I bought on Ticketmaster – are they?
Michael Seldin’s concert tickets were not what he expected. Is Ticketmaster to blame?