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Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
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    • Christopher Elliott’s books
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Problem Solved

Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.

Mindy Reyes' mother is facing a big phone bill from Verizon for service she didn't order. Can this be fixed?

Help! Verizon overbilled my mother

January 27, 2024June 26, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Andre Klass's water heater is plagued by constant failures. Who's responsible for this malfunctioning heater appliance, and can it be fixed?

Help, my water heater is a lemon!

January 27, 2024June 19, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Ralph Lagergren's cell phone "protection" won't protect him when he tries to invoke a buyback clause. Is he out of luck?

Help! I’m having a disconnect with my cell phone insurance

October 18, 2023June 5, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Someone I’d never met in person – made an offhanded comment about one of my children. Should I blacklist him?

Yes, I have a blacklist. Can you guess who’s on it?

January 26, 2024June 3, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
The brake light on Irene Sherman's pre-owned Jaguar is flashing on and off, but the fix is proving to be impractical.

Why won’t Jaguar repair my failing brakes?

January 26, 2024May 29, 2014 by Christopher Elliott

… Read more

Categories Problem Solved

Not too thrilled about my Yahoo mail

January 26, 2024May 22, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Nathalie Poulin gets a mouthful of glass when she takes a sip of her milkshake at a Planet Hollywood restaurant. Now what?

I ate glass at Planet Hollywood

December 8, 2023May 15, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Lynn Contino can't cook Easter dinner because Sears can't install her stove. What will she tell her guests?

Can Sears save my Easter dinner?

January 26, 2024May 8, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Randy Brachman is shocked when his $16 lunch bill turns into a $1,608 bill at a Costa Rican restaurant. Can he get his money back?

Who knew Costa Rican food could be so expensive?

January 26, 2024May 1, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Would it surprise you if I said consumers don’t believe the personal and financial data they submit to corporations is safe?

Your customer data isn’t safe, but here’s how to protect it

January 26, 2024April 30, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
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