3 secrets for dealing with the scammiest industry on Earth
When it comes to email, which industry do you trust the most?
Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
ADT is stonewalling me — should I stop paying my bill?
Krishnan Ramanathan is being double-billed for his home security system. Should he just stop paying it?
3 reasons social media matters more than you think
It’s true, social media fatigue is starting to set in across the Internet.
They canceled my favorite cable networks — do they owe me?
When Rogers Cable removes two of Ed Kurys’s favorite channels from his cable package, he believes the company is violating his contract. But is it?
Should you hire a consumer advocate? 3 questions to ask
Here’s a familiar come-on: If you have an intractable problem with a business, you can “utilize our years of experience fighting fraud” to get a fast refund.
A Territory Ahead gift certificate left behind
When Ed Probst tries to redeem an 11-year-old gift certificate, the company stonewalls him. How do you get a business to honor a debt from 2001?
Errors of omission: 3 tips on how to avoid a disclosure scam
They say the devil is in the details. Moyosore Otepola would probably agree.
Maybe DirecTV let this Genie out of the bottle too soon
Steve Lipscomb upgrades to a DirecTV Genie set-top box. But it doesn’t work right, and now the company won’t let him out of his contract or allow him to downgrade to his old box. What now?
5 summer travel scams no one warned you about — but should have
Watch your wallet while you’re on vacation.
Verizon won’t honor its “Triple Play” gift card offer
Steve Schuster signs up for Verizon service after it offers a bonus of $200 in prepaid Visa gift cards. But the plastic is never delivered, and now Verizon is refusing to pay. What now?