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Patty Eggen is upset. She's been waiting for a refund from Alaska Airlines for 3 months. So how long does it take to get a refund during the pandemic?

How long does it take to get a refund during the pandemic?

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Patty Eggen is upset — and she wants to know if she’s being too patient. She booked an Alaska cruise this summer and canceled it months ago. Her cruise fare refund from Norwegian arrived in early July. But her airfare refund from Alaska Airlines is still missing in action. And she’s wondering: How long does it take to get a refund during the pandemic?

There are many differences between travel insurance and a vacation waiver. Christopher Benson learned about those differences in a hard way.

Here are the important differences between a vacation waiver and travel insurance

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There are many differences between travel insurance and a vacation waiver. Christopher Benson learned about those differences in a hard way.

When Benson and his wife, Betty, planned a trip to Paris, Orbitz offered them a “vacation waiver” option that looked a lot like travel insurance. But when the Bensons tried to invoke the waiver, it didn’t work as they expected. Lufthansa would not refund their tickets from Chicago to Paris.