Coronavirus Related Travel News
These articles tell the tales of the consumers who have contacted us after the coronavirus disrupted their travel plans.
Coronavirus concerns made me cancel my tour. Where is my refund?
When coronavirus concerns cause Patricia Fuja to cancel her West Coast tour, she tries to get a refund from her tour operator. But why is it taking so long?
Will travel insurance protect you during the coronavirus outbreak?
David Klement wants to know if his travel insurance will protect him during the coronavirus outbreak. Specifically, could it get him a full $15,506 refund for his Grand Circle Travel tour of India?
The question — “Will travel insurance protect me during the coronavirus outbreak?” — is driving travelers a little crazy during the pandemic. After all, they bought travel insurance believing it would fully protect them. And by “fully protect,” they mean being made whole if something catastrophic happened.
And then something catastrophic happened.
Ridiculous pandemic excuses businesses use — and what they really mean
What’s your pandemic excuse?
From “extraordinary” circumstances to “it’s complicated,” companies are feeding you a line when they fail to meet their basic customer service obligations. Sometimes you need a dictionary to decipher the meaning behind these words and phrases.
Is my coronavirus emergency flight refundable?
This traveler says the president’s confusing announcement about an impending travel ban caused him to buy a costly emergency flight home. Who’s to blame?
We’re back in the USA after our coronavirus lockdown. This is what happened to us
My family got stuck in France in a coronavirus lockdown. It happened in slow motion. First, the museums closed. Then, about two weeks later, they shuttered the cafés and restaurants. And a week after that, authorities blocked access to the beach.
Is coronavirus an excuse for this missing refund?
Frank Rabusin filed a complaint with his electric company back in October. His claim was approved and the company promised him a $240 check. Now, months later, the refund is still missing and the company is giving him a coronavirus excuse.
Please remember the heroes of the coronavirus crisis
The visible heroes of the coronavirus crisis are the doctors, nurses, and paramedics. They are working long hours at great risk of exposure. (Thank you!!) But there are also hundreds of thousands of unsung heroes offering coronavirus help. They’re employed at grocery stores, pharmacies, travel agencies, insurance companies — and Williamsburg Landing.