United Van Lines

United Van Lines offers local, long-distance, and international moving services for residential and commercial customers, providing packing, transportation, and storage solutions.

Telephone
Main : (877) 740-3040
Mailing address
1 United Drive
Fenton, MO 63026
Website
unitedvanlines.com

What you need to know about United Van Lines

United Van Lines' customer service ratings are mixed, with some customers praising helpful and professional support, while others report delays in responses and challenges with issue resolution.

How to resolve a problem with United Van Lines

Try self-service first

Use our proven resolution methods, or United Van Lines’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does United Van Lines respond?

Phone support
Response times for phone support may vary, with wait times typically longer during peak moving seasons. Call (877) 740-3040.  
Live chat
If available, live chat offers real-time support, though more complex issues may require further follow-up.  
Social media
United Van Lines responds to inquiries on social media platforms such as Facebook and X, typically within 1-2 business days, though responses may be slower during busy periods.  
Verified contacts

United Van Lines customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Bob McCabe
COO
Secondary
Lisa Ireland
Customer Service Manager
Chief Executive
Kevin Krakora
Chief Executive

United Van Lines customer service policies

United Van Lines' data security policy outlines measures to protect customers' personal and sensitive information, ensuring secure storage, encryption, and compliance with privacy laws to prevent unauthorized access and data breaches.

United Van Lines loyalty program

United Van Lines does not offer a formal loyalty program.

Frequently asked questions about United Van Lines

United Van Lines is owned by SIRVA, a global moving and relocation services company. SIRVA operates several brands, including United Van Lines, Allied Van Lines, and other moving and logistics services.
Call United Van Lines at (877) 740-3040.
Call United Van Lines at (877) 740-3040 for information on the status of your shipment and assistance with resolving the issue.

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