United Van Lines offers local, long-distance, and international moving services for residential and commercial customers, providing packing, transportation, and storage solutions.
United Van Lines Responsiveness rating
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What you need to know about United Van Lines
United Van Lines’ customer service ratings are mixed, with some customers praising helpful and professional support, while others report delays in responses and challenges with issue resolution.
- United Van Lines’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with United Van Lines with our insider guide or through our executive contacts.
- United Van Lines’ customer service policies are standard. Here are our frequently asked questions about United Van Lines.
United Van Lines’s customer service response times
United Van Lines’ customer service response times can vary depending on the platform:
- Phone support (Tel: (877) 740-3040): Response times for phone support may vary, with wait times typically longer during peak moving seasons. It’s best to contact them during business hours for quicker assistance.
- Live chat: If available, live chat offers real-time support, though more complex issues may require further follow-up.
- Social media: United Van Lines responds to inquiries on platforms like Facebook and Twitter, typically within 1-2 business days, though responses may be slower during busy periods.
For quicker assistance, it is often recommended to call customer service directly.
How to resolve a problem with United Van Lines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
United Van Lines mailing address
1 United Drive
Fenton, MO 63026
United Van Lines executive customer service contacts
Primary Contact
Bob McCabe
COO
1 United Drive
Fenton, MO 63026
bob_mccabe@unitedvanlines.com
Secondary Contact
Charmaine Steward
1 United Drive
Fenton, MO 63026
charmaine_steward@unitedvanlines.com
Chief Executive
Jason Mills
1 United Drive
Fenton, MO 63026
jason_mills@unitedvanlines.com
Who owns United Van Lines?
United Van Lines is owned by SIRVA, a global moving and relocation services company. SIRVA operates several brands, including United Van Lines, Allied Van Lines, and other moving and logistics services.
How can I contact United Van Lines?
Call United Van Lines at (877) 740-3040.
What should I do if my United Van Lines move is delayed?
Call United Van Lines at (877) 740-3040 for information on the status of your shipment and assistance with resolving the issue.
How to get professional help with your United Van Lines problem
If you need help with United Van Lines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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