TWO MEN AND A TRUCK Customer Service Contacts

TWO MEN AND A TRUCK offers local and long-distance moving services, along with packing, storage, and specialty moving solutions.

How to reach a person at TWO MEN AND A TRUCK

TWO MEN AND A TRUCK Responsiveness rating

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3/5

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What you need to know about TWO MEN AND A TRUCK

Customer service experiences with TWO MEN AND A TRUCK can be a hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

TWO MEN AND A TRUCK customer service response times

TWO MEN AND A TRUCK offers customer service through various platforms, including phone support, email, and social media. Response times can vary based on the platform and the specific franchise location handling your inquiry.

PhoneTypically provides immediate assistance during business hours. Call (800) 345-1070.
Online contact formResponses typically occur within one business day.
Social mediaResponse times can vary; contacting your local franchise directly may yield quicker results.

How to resolve a problem with TWO MEN AND A TRUCK

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

TWO MEN AND A TRUCK mailing address

3400 Belle Chase Way
Floor 2
Lansing, MI 48911

TWO MEN AND A TRUCK loyalty program

TWO MEN AND A TRUCK does not have a customer loyalty program.

TWO MEN AND A TRUCK social media channels

X


TWO MEN AND A TRUCK executive customer service contacts

Primary Contact
Charlene Bush
Marketing Director
3400 Belle Chase Way
Lansing, MI 48911
charlene.bush@twomenandatruck.com

LinkedIn

Secondary Contact
Randy Shacka
President
3400 Belle Chase Way
Lansing, MI 48911
randy.shacka@twomenandatruck.com

LinkedIn

Chief Executive
Jon Nobis
3400 Belle Chase Way
Lansing, MI 48911
jon.nobis@twomenandatruck.com

LinkedIn

TWO MEN AND A TRUCK customer service policies

What are my rights and responsibilities when moving with TWO MEN AND A TRUCK?

As a customer, you have the right to receive clear information about services, pricing, and schedules. You’re responsible for providing accurate details about your move and ensuring accessibility for the moving team. TWO MEN AND A TRUCK adheres to the guidelines set forth by the Federal Motor Carrier Safety Administration (FMCSA) to ensure a transparent and fair moving process.

What is TWO MEN AND A TRUCK's privacy policy?

TWO MEN AND A TRUCK respects your privacy and is committed to protecting your personal information. The company collects and uses information only as disclosed in its privacy policy, ensuring data is used for internal review to improve website content and services. Personal data is not shared with third-party organizations for commercial purposes.

Does TWO MEN AND A TRUCK have an accessibility statement?

Yes, TWO MEN AND A TRUCK is dedicated to ensuring its services and platforms are accessible to all individuals, including those with disabilities. The company has conducted third-party audits, development, and testing to ensure content is readily accessible and compatible through screen readers, provides full keyboard functionality, and allows the web content to communicate effectively without dependency on colors.

How can I change my location with TWO MEN AND A TRUCK?

To find and select a different service location, use the “Find a Location Near Me” feature on the website.

How can I own a TWO MEN AND A TRUCK franchise?

Owning a TWO MEN AND A TRUCK franchise involves following a structured process to establish and operate a location under the company’s brand. Here’s an outline of the process:

Explore the Opportunity

  • Visit the Franchise Information page to review details about becoming a franchisee.
  • Learn about the company’s operational model, requirements, and support services.

Check requirements

  • Financial investment: Assess the costs, including franchise fees and startup expenses.
  • Location: Confirm the availability of franchise opportunities in your desired area.

Apply and begin the process

  • Submit an online inquiry form to express interest.
  • Discuss next steps with the franchise development team and complete any required applications.
  • Sign the franchise agreement if approved.

Start operations

  • Participate in initial training to understand business processes and tools.
  • Receive ongoing support to establish and manage your franchise.

For more details, visit the TWO MEN AND A TRUCK Franchise Page or contact the team.

What services are available for national accounts?

TWO MEN AND A TRUCK offers specialized moving and relocation services for businesses with multiple locations or large-scale moving needs. Details about national account services can be found on the website.

What self-service maps does TWO MEN AND A TRUCK provide?

TWO MEN AND A TRUCK provides self-service maps as a tool to help customers easily locate service areas and determine the availability of moving services in the region. These maps are designed to streamline the planning process for local and long-distance moves. Here’s how the company can assist:

  • Locate nearby movers: Customers can search for the closest TWO MEN AND A TRUCK franchise locations based on their current address or desired destination.
  • Service area coverage: The maps highlight the areas each franchise serves, helping customers understand the range and limits of services available.
  • Route planning: The maps can help customers visualize potential routes for the move and coordinate logistics more effectively.
Frequently asked questions about TWO MEN AND A TRUCK

How can I get a quote for my move?

You can obtain a quote by contacting your local TWO MEN AND A TRUCK franchise directly or by using the online quote request form on the website. Providing detailed information about your moving needs will help in receiving an accurate estimate.

What items should I keep with me on moving day?

It’s recommended to keep essential items such as medications, important documents, valuables, and personal necessities with you during the move. This ensures you have immediate access to the items and reduces the risk of misplacement.

How do I change my address after moving?

You can change your address with the U.S. Postal Service by visiting usps.com/move. This will forward your mail from your old address to your new one.

How do I prepare my home for movers?

To prepare for movers, ensure all items are packed securely, label boxes clearly, disassemble large furniture if possible, and create clear pathways for the movers to navigate. Additionally, make arrangements for pets and children to be in a safe area during the move.

How to get professional help with your TWO MEN AND A TRUCK problem

If you need help with TWO MEN AND A TRUCK, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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