Too Faced

Too Faced produces makeup products, including foundations, eye shadows, mascaras, blushes, lipsticks, and skin care items.

Telephone
Customer service : (855) 866-3223
Email
Mailing address
17180 Von Karman Avenue, Suite 100
Irvine, CA 92614
Website
toofaced.com

What you need to know about Too Faced

Response times for Too Faced's customer service may fluctuate depending on the communication channel, inquiry volume, and the time of day.

How to resolve a problem with Too Faced

Try self-service first

Use our proven resolution methods, or Too Faced’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Too Faced respond?

Phone support
Too Faced customer service phone support response times can be affected by variables such as call volume and business hours. During peak times, wait times may be longer, but phone support typically offers direct and immediate assistance for urgent inquiries or issues. Call customer service at (855) 866-3223.
Email support
Too Faced customer service email support response times can vary depending on the volume of inquiries and the complexity of the issue. While email responses may take longer than phone support, the company typically provides solutions and assistance through this method within a reasonable time. Email Too Faced at customerservice@toofaced.com.
Live chat
Too Faced does not currently offer a live chat support option on its website.
Social media
Too Faced customer service response times on social media can vary based on elements such as platform activity and the volume of inquiries. Typically, social media inquiries are addressed promptly during business hours, but response times may be longer during high-volume periods or outside of regular operating hours. Here's how to reach Too Faced via social media.
Help center/FAQ
Too Faced's customer service help center and FAQ support provide immediate access to answers for common questions, allowing customers to find solutions without waiting for direct assistance. However, if the issue is not addressed in the FAQ section, response times for follow-up support may vary depending on the volume of inquiries and the contact method used.
Verified contacts

Too Faced customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Al Curtis
Director of Operations
Secondary
Na Li
Chief Operating Officer
Chief Executive
Stéphane De La Faverie
Chief Executive

Too Faced customer service policies

Too Faced’s return policy allows returns within 60 days of purchase, provided the products are unused and in original condition. Customers must follow the return instructions on the website. Certain products may have exceptions to this return policy. Refunds or exchanges are processed once the return is approved.

Too Faced loyalty program

Too Faced offers a loyalty program called the Too Faced Rewards Program. Customers can earn points for purchases, social media engagement, and other activities.

Frequently asked questions about Too Faced

The parent company of Too Faced is Estée Lauder Companies, which acquired the brand in 2016.
Call (855) 866-3223 or email customerservice@toofaced.com.
Too Faced products can be purchased on its official website, as well as through major retailers such as Sephora, Ulta, and other authorized stores.

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