Too Faced produces makeup products, including foundations, eye shadows, mascaras, blushes, lipsticks, and skin care items.
Too Faced Responsiveness rating
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What you need to know about Too Faced
Response times for Too Faced’s customer service may fluctuate depending on the communication channel, inquiry volume, and the time of day.
- Too Faced’s customer service response times may vary based on the contact method, volume of inquiries, and the nature of the issue.
- Issues with Too Faced can be addressed using our insider guide or by reaching out to our executive contacts.
- Too Faced’s customer service policies are standard. Below are some frequently asked questions about the company.
Too Faced customer service response times
Too Faced’s customer service response times can vary depending on the contact method, with email responses generally taking longer, phone support offering quicker resolutions, and social media inquiries receiving prompt attention during business hours. However, here’s a general idea of what to expect:
| Phone support | Too Faced customer service phone support response times can be affected by variables such as call volume and business hours. During peak times, wait times may be longer, but phone support typically offers direct and immediate assistance for urgent inquiries or issues. Call customer service at (855) 866-3223. |
| Email support | Too Faced customer service email support response times can vary depending on the volume of inquiries and the complexity of the issue. While email responses may take longer than phone support, the company typically provides solutions and assistance through this method within a reasonable time. Email Too Faced at customerservice@toofaced.com. |
| Live chat | Too Faced does not currently offer a live chat support option on its website. |
| Social media | Too Faced customer service response times on social media can vary based on elements such as platform activity and the volume of inquiries. Typically, social media inquiries are addressed promptly during business hours, but response times may be longer during high-volume periods or outside of regular operating hours. Here’s how to reach Too Faced via social media. |
| Help center/FAQ | Too Faced’s customer service help center and FAQ support provide immediate access to answers for common questions, allowing customers to find solutions without waiting for direct assistance. However, if the issue is not addressed in the FAQ section, response times for follow-up support may vary depending on the volume of inquiries and the contact method used. |
How to resolve a problem with Too Faced
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Too Faced mailing address
17180 Von Karman Avenue
Suite 100
Irvine, CA 92614
Too Faced executive customer service contacts
Primary Contact
Al Curtis
Director of Operations
17180 Von Karman Avenue
Suite 100
Irvine, CA 92614
acurtis@elcompanies.com
Secondary Contact
Na Li
Chief Operating Officer
17180 Von Karman Avenue
Suite 100
Irvine, CA 92614
nli@elcompanies.com
Chief Executive
Stéphane De La Faverie
17180 Von Karman Avenue
Suite 100
Irvine, CA 92614
sdlfaverie@elcompanies.com
What is the parent company of Too Faced?
The parent company of Too Faced is Estée Lauder Companies, which acquired the brand in 2016.
How can I contact Too Faced customer service?
Call (855) 866-3223 or email customerservice@toofaced.com.
Where can I buy Too Faced products?
Too Faced products can be purchased on its official website, as well as through major retailers such as Sephora, Ulta, and other authorized stores.
How to get professional help with your Too Faced problem
If you need help with Too Faced, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
