Metro

Metro is the Los Angeles County Metropolitan Transportation Authority, providing public transit services including buses and trains in the Los Angeles area.

Telephone
Main : (877) 407-3224
Email
Mailing address
One Gateway Plaza
Los Angeles, CA 90012
Website
metro.net

What you need to know about Metro

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Metro

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Metro customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Kyle Hamilton
Customer Service Manager
Chief Executive
Dave Heimbach

Frequently asked questions about Metro

Call (877) 407-3224 or email customerrelations@metro.net.
Metro offers public transit services including buses, light rail, and commuter trains throughout Los Angeles County.
Schedules can be found on Metro's website or through the mobile app, which provides real-time updates and route information.
Metro passes can be purchased online, at Metro vending machines located in stations, or at various retail locations.
Lost items can be reported and inquired about through Metro's lost and found department, which can be contacted via the website or contact customer service at (877) 407-3224 or email customerrelations@metro.net.

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