Chrysler Capital

Chrysler Capital is the financial services arm of Chrysler, providing car loans and lease agreements to customers. Essentially, it helps people finance the purchase or lease of Chrysler, Dodge, Jeep, Ram, and Fiat vehicles.

Telephone
Toll Free : (855) 563-5635
Mailing address
Chrysler Capital, P.O. Box 660335
Dallas, TX 75266-0335
Website
chryslercapital.com

What you need to know about Chrysler Capital

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Chrysler Capital

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Verified contacts

Chrysler Capital customer service executives

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Primary
Shannon T. Carr
Vice President
Secondary
Brent West
Senior Director
Chief Executive
Betty Jotanovic

Frequently asked questions about Chrysler Capital

No, Chrysler Financial and Chrysler Capital are not the same. Chrysler Capital is the full-service financial provider for Chrysler, Jeep, Dodge, Ram, FIAT, and Alfa Romeo vehicles, whereas Chrysler Financial was the former finance arm of Chrysler LLC.
To pay your Chrysler Capital account by phone, call its customer service number at (855) 563-5635. Follow the automated prompts to make a payment or speak with a representative.
Chrysler Capital is a program of Santander Consumer USA, which is a subsidiary of Santander Bank.
Yes, you can cancel a Chrysler Capital payment, but it must be done before the payment is processed. You can do this by contacting Chrysler Capital customer service at (855) 563-5635.
Chrysler Capital was established as a full-service financing provider in partnership with Santander Consumer USA. There hasn't been a takeover; it was a collaboration from its inception in 2013.

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