Category: Government Agency

The Federal Communications Commission (FCC) is a U.S. government agency that regulates interstate and international communications by radio, television, wire, satellite, and cable.

Aidvantage manages federal student loan accounts on behalf of the U.S. Department of Education, handling billing, payments, and borrower communications as an approved federal loan servicer. It operates as the student loan servicing arm of Maximus Federal Services Inc.

The U.S. Department of Housing and Urban Development (HUD) is a federal agency responsible for national policies and programs related to housing, urban development, and fair housing enforcement. It has a customer responsiveness rating of 3 out of 5.

The U.S. Department of State is an executive department of the U.S. federal government responsible for foreign policy and relations. It has a customer responsiveness rating of 2 out of 5.

The Social Security Administration provides general welfare, such as continuing income, disability coverage and medical benefits, to workers after retirement. It has a customer service responsiveness rating of 3 out of 5.

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at selected airports. It has a customer service responsiveness rating of 3 out of 5.

The Transportation Security Administration (TSA) is an agency of the U.S. Department of Homeland Security that has authority over the security of the traveling public in the United States. It has a customer service responsiveness rating of 3 out of 5.