Federal Communications Commission Customer Service Contacts

The Federal Communications Commission (FCC) is a U.S. government agency that regulates interstate and international communications by radio, television, wire, satellite, and cable.

How to reach a person at Federal Communications Commission

Federal Communications Commission Responsiveness rating

rating
3/5

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What you need to know about Federal Communications Commission

The Federal Communications Commission generally responds to customer service in a satisfactory manner.

Federal Communications Commission customer service response times

The Federal Communications Commission’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone support
(888) 225-5322
The Federal Communications Commission is available from Monday through Friday from 8 a.m. to 5 p.m. Eastern time, with wait times ranging from a few minutes to over 30 minutes depending on call volume.
Email support
icfsinfo@fcc.gov
Responses typically arrive within 1 to 3 business days.
Live chat supportNot consistently available; inquiries are usually directed to online contact forms or email instead. 
Social mediaThe Federal Communications Commission is available on social media platforms such as Facebook and X. Responses may take 1 to 2 business days, depending on the platform and inquiry type.
Help center/FAQThe FAQ is available 24/7 with immediate access to information on complaints, licensing, and consumer guides.

How to resolve a problem with Federal Communications Commission

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Federal Communications Commission mailing address

45 L Street NE
Washington, DC 20554

Federal Communications Commission loyalty program

The Federal Communications Commission does not have a loyalty program.

Federal Communications Commission social media channels

X


Federal Communications Commission executive customer service contacts

Primary Contact
Anna M. Gomez
Commissioner
45 L Street NE
Washington, DC 20554
Anna.Gomez@fcc.gov

LinkedIn

Secondary Contact
Olivia Trusty
Commissioner
45 L Street NE
Washington, DC 20554
Olivia.Trusty@fcc.gov

Alternative Contact
Brendan Carr
Chairman
45 L Street NE
Washington, DC 20554
Brendan.Carr@fcc.gov

LinkedIn

Federal Communications Commission customer service policies

What is the Federal Communications Commission privacy policy?

The Federal Communications Commission’s privacy policy states that no personal data is collected from website visitors unless voluntarily submitted—automatically gathered data is anonymous and used only for site analytics and security; any personal information provided is used solely to respond to requests; comments may be public; information may be shared with other governmental bodies only as legally required; data are retained only as necessary; encryption and monitoring are employed to secure data; cookies used are non‑persistent and not tied to individual identities; do‑not‑track isn’t followed beyond FCC.gov; children under 13 aren’t tracked without consent; and record‑keeping and disclosure are governed by the Privacy Act and Freedom of Information Act.

What is the Federal Communications Commission accessibility policy?

The Federal Communications Commission’s accessibility policy states that all electronic and information technology—such as websites, telephones, multimedia devices, desktop computers, software, browsers on mobile phones, and video‑programming equipment—must comply with Section 508 standards aligned with WCAG 2.0 Level A and AA guidelines to ensure equivalent access for individuals with disabilities; concerns can be reported via email to Section508FCC@fcc.gov or through the Disability Rights Office, which handles dispute assistance and compliance enforcement

Where can I find a branch?

You can find an FCC office by appointment through the official “visiting FCC facilities” page, which lists the headquarters in Washington, DC, and field facilities in Columbia (MD), Atlanta, Anchorage, Boston, Chicago, Dallas, Denver, Honolulu, Los Angeles, Miami, New Orleans, New York, Portland (WA), San Francisco, and San Juan (PR) Electronics, media, and consumer inquiries are handled through these regional offices.

Where can I find the licensing and databases?

The FCC provides access to licensing and spectrum assignment data through several official systems and public databases, all linked from its Licensing page: hfcc.gov/licensing

Frequently asked questions about Federal Communications Commission

How can I contact the Federal Communications Commission

Contact the Federal Communications Commission at (888) 225-5322 or email icfsinfo@fcc.gov.

Does the Federal Communications Commission have an online contact form?

Yes, you can find the Federal Communications Commission’s online contact form here.

When can I contact the Federal Communications Commission?

The Federal Communications Commission is available from Monday through Friday from 8 a.m. to 5 p.m. Eastern time.

How to get professional help with your Federal Communications Commission problem

If you need help with Federal Communications Commission, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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