The Federal Communications Commission (FCC) is a U.S. government agency that regulates interstate and international communications by radio, television, wire, satellite, and cable.
What you need to know about Federal Communications Commission
The Federal Communications Commission generally responds to customer service in a satisfactory manner.
- The Federal Communications Commission’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with the Federal Communications Commission with our insider guide or through our executive contacts.
- The Federal Communications Commission’s customer service policies are standard. Here are our frequently asked questions about the Federal Communications Commission.
Federal Communications Commission customer service response times
The Federal Communications Commission’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support (888) 225-5322 | The Federal Communications Commission is available from Monday through Friday from 8 a.m. to 5 p.m. Eastern time, with wait times ranging from a few minutes to over 30 minutes depending on call volume. |
| Email support icfsinfo@fcc.gov | Responses typically arrive within 1 to 3 business days. |
| Live chat support | Not consistently available; inquiries are usually directed to online contact forms or email instead. |
| Social media | The Federal Communications Commission is available on social media platforms such as Facebook and X. Responses may take 1 to 2 business days, depending on the platform and inquiry type. |
| Help center/FAQ | The FAQ is available 24/7 with immediate access to information on complaints, licensing, and consumer guides. |
How to resolve a problem with Federal Communications Commission
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Federal Communications Commission mailing address
45 L Street NE
Washington, DC 20554
Federal Communications Commission executive customer service contacts
Primary Contact
Anna M. Gomez
Commissioner
45 L Street NE
Washington, DC 20554
Anna.Gomez@fcc.gov
Secondary Contact
Olivia Trusty
Commissioner
45 L Street NE
Washington, DC 20554
Olivia.Trusty@fcc.gov
Alternative Contact
Brendan Carr
Chairman
45 L Street NE
Washington, DC 20554
Brendan.Carr@fcc.gov
How can I contact the Federal Communications Commission
Contact the Federal Communications Commission at (888) 225-5322 or email icfsinfo@fcc.gov.
Does the Federal Communications Commission have an online contact form?
Yes, you can find the Federal Communications Commission’s online contact form here.
When can I contact the Federal Communications Commission?
The Federal Communications Commission is available from Monday through Friday from 8 a.m. to 5 p.m. Eastern time.
How to get professional help with your Federal Communications Commission problem
If you need help with Federal Communications Commission, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.


