Plus-size passengers present a challenge for seatmates and airlines
It’s true, Americans are getting larger and airline seats are shrinking. So confrontations between passengers of size and their fellow travelers are inevitable.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Why did the Hotel Pennsylvania call me a no-show?
When Liam Goodman tries to check in to the Hotel Pennsylvania in New York City, the clerks tell him that no rooms are available. So he goes to another property. Can Priceline keep his money?
How to not forget anything on your next trip
You’ll probably forget something on your next trip. It might be as inconsequential as a pair of socks, or as important as lifesaving medication. But you will. At least that’s what the surveys — and you — say.
Do you need travel insurance? You better read this
Do you need travel insurance for your upcoming summer vacation? You’re not alone. It’s going to be a big year for travel insurance. Really big.
Here they are: The best and worst airlines, hotels and travel websites
The best and worst hotels, airlines and online travel websites are not necessarily what you think they are, according to a new study. The American Customer Satisfaction Index (ACSI) just released its authoritative travel ratings, and there are a few surprises.
Everything you need to know about renewing your Global Entry
If you have a Global Entry membership, which allows you to skip some of the airport lines, lucky you. But you might want to check your expiration date. It might just be time to renew your Global Entry membership.
Here’s what you need to know about medical tourism
Ever considered medical tourism?
Bill and Eleanor Seavey run a small inn near Hearst Castle in California, but when they go on vacation, they head south. In a few weeks, they’re planning to visit Los Algodones, Mexico, just across the border from Yuma, Arizona, for some sun – and dental work.
I just want my Trip Mate claim to be paid. What’s going on?
Sondra Wolf fractures her patella on a trip to the Canadian Rockies. Although she files a valid travel insurance Trip Mate claim, the company is stalling on her payment. But why?
Why did TMShipping allow my car to be impounded?
Emanuel Bryant hires TMShipping to transport his car to Las Vegas. But when the company fails to show up on time, it triggers a cascade of unfortunate events. Can we fix this?
Should you avoid basic economy airfares?
Basic economy class airfares are getting complicated. And that’s leaving many travelers wondering if they should completely avoid basic economy airfares.
Sue Elwell is one of those travelers. She’s planning to visit her mother in Albany, N.Y., and is unhappy with the restrictions on the lowest-priced basic economy class tickets. On American Airlines, passengers with these tickets are allowed no upgrades or schedule changes, they’re the last to board and they’re not assigned seats until they check in.