Mom’s Element doesn’t work — can you help her?
Diana Kennison’s mother has a problem with her new flatscreen TV: it doesn’t work. But neither the manufacturer, nor Wal-Mart, can help her fix it.
Christopher Elliott
What’s wrong with the TSAs gun obsession?
Maybe the TSA hasn’t ever caught a single terrorist red-handed, but it’s given us something almost as good: guns. Lots of guns.
The truth about the TSA’s pointless knife fight
The TSA’s surprise announcement that it will allow small knives and previously banned sporting equipment was met with concern and confusion.
Why was Mom’s card charged for my ticket?
After Robin Griffith’s honeymoon, there’s a mysterious $869 charge on her mother’s credit card for a flight from Los Angeles to Mexico City. How did it get there, and how can she get rid of it?
Las Vegas ATM stole $990 — can you help recover it?
Tim Crawford tries to withdraw cash from an ATM in Las Vegas. He gets nothing, but his bank deducts $990 anyway. Is there a way to reverse it?
It’s great to have Bank of America in my corner — seriously
Bank of America gets more than its fair share of complaints. But Ann Rieke had a terrific experience with her B of A credit card.