Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.
How to handle a vacation disaster.

What to do when Mother Nature tries to ruin your vacation

Mother Nature vs. your vacation — you’ve been there too? But she doesn’t have to win. That’s worth remembering, even with Kīlauea about to engulf the interesting parts of Hawaii’s Big Island in slow-moving lava. And even with all those summer vacations that are up against the possible calamities, including earthquakes, hail storms, hurricanes, tsunamis, tornadoes, and wildfires.