Here’s my very best holiday travel advice
Book early. Give yourself a little extra time at the airport or on the road. Prepare for bad weather. If you’ve read that obvious holiday travel advice once, you’ve probably read it a hundred times
Christopher Elliott
This is the ultimate California road trip to take with your kids
If the words “California” and “road trip” are synonymous for you, then we might be related. Every time I look at a map of the Golden State — San Diego in the south, Crescent City in the north, and Highway 1 tying the two together like a string gone partially slack — that’s what I think. Road trip! My kids agree.
What is a travel advisor and do you need one?
When Peter Schwartz needs to book a trip, he doesn’t contact a travel agent. He calls a travel advisor.
This is how to easily avoid common holiday travel mistakes
At about this time every year, radio and TV producers ask me to go on the air and dispense travel advice. They’ll ask me how to avoid the agony of holiday travel. And at about this time every year, I really want to tell them, “It’s easy: If you want to avoid all holiday travel mistakes and hassles, stay home.”
Home Depot never delivered his order. So where is the refund?
Home Depot never delivered Sung Kim’s vanity, so he asked for a refund. The company’s response: Just dispute the charge with your credit card. But when that doesn’t work, he contacts our advocacy team.
This hotel is dedicated to improving service. This is why
How do you improve a hotel’s service? One answer comes from a boutique property in Honolulu, appropriately called the Hotel Renew.
How to survive an RV vacation with your family
It happened on a hot autumn afternoon as we cruised south toward Santa Rosa, Calif., on Highway 101 in a 24-foot Coachmen Leprechaun recreational vehicle.
“THUMP!” the camper went. Not like the kind of thump you make when you go over a speed bump. It was the thump of hitting something.
Can Hotwire just surprise me with this resort fee?
When Thomas Stack books a hotel room, his online agency fails to disclose an important mandatory surcharge. What happened to this Hotwire resort fee?
Denied boarding by Delta Air Lines twice — can you help me get a refund?
Delta Air Lines denies James Rees’ wife boarding, blaming a “system error.” The second time, a representative makes her husband buy a new ticket from Detroit to Puerto Vallarta, Mexico. How did that happen — and are they entitled to a refund?
Are surprise car rental surcharges about to vaporize?
When Jeremy Epstein rented a Nissan Altima from Hertz in Albuquerque recently, he couldn’t believe the car rental surcharges. Those fees made the extras charged by the rest of the travel industry look like the work of amateurs.
They do. But not for much longer.