Her yoga studio banned her. But what about that refund?
Susan Cote’s former yoga studio banned her and won’t refund her prepaid sessions. Is her money just gone?
Christopher Elliott
A Metro PCS special offer that wasn’t — until it was
Richard Edert and his wife saw an attractive offer on Metro PCS’s website. But when they went to the store, a representative told them the offer didn’t exist. Can our advocates fix it?
How to find yourself on vacation
Don’t bother trying to find yourself on vacation, most travel experts tell me. You won’t. Journeys of self-reflection, pilgrimages, and gap years are meaningless.
I beg to differ.
Help! Mice ate my rugs in a CubeSmart storage facility
The climate-controlled CubeSmart storage facility Alex Packer rents has a small problem. He claims mice ate several kilim rugs — and a leather sofa and chair. Will the company fix the damage?
The young driver fee made him furious. Will Dollar refund it?
Daniel Minton is one of us, which made his case difficult to advocate, let alone write. Actually, it’s his daughter’s story, and it involves a young driver fee imposed by Dollar Rent A Car — an unfair charge that he wanted our help reversing.
What to do when you lose your phone while traveling
What happens when you lose your phone while traveling? On a recent trip to London, Logan Abbott’s phone disappeared. Although he’s one of thousands of travelers whose gadgets go missing on the road, his story is remarkable.
Delayed on Hawaiian Airlines. Where’s my compensation?
Robert Brook’s flight is delayed on Hawaiian Airlines. Where’s the compensation the carrier promised him two months ago?
The divine truth about a spiritual vacation
If you’re searching for transcendence, connection or meaning in your life, maybe you’ve contemplated a spiritual vacation. You know, getting away to discover a greater truth. And maybe you’ve also wondered if your family is comfortable with that kind of inner journey.
These cities have the most expensive hotel resort fees
A troubling new report about hotel resort fees suggests mandatory room surcharges are spreading faster than a summer wildfire. It’s sure to stoke the anger of travelers, many of whom are being burned by these nonnegotiable extras when they check out.
This expert travel advice could save your next trip
Before something goes wrong on your next trip, consider taking a little expert travel advice from a guy who specializes in something-goes-wrong scenarios. That guy is Curt Richardson, who founded OtterBox, a manufacturer of protective cases for phones and tablet computers.