Do airline tickets need warning labels?
Airline tickets are more complicated and confusing than ever. Do they also need warning labels? Maybe.
Christopher Elliott
I’m worried about my Worry No More plan from Macy’s
When Sharon Morrison tries to buy a Worry No More protection plan for her new furniture, Macy’s declines. Now she’s worried she’ll never get a Worry No More plan to cover her chair and sofa. What’s going on here?
When will this Expedia ticket refund happen?
After Irwin Grams’ sister dies, he cancels his flight to Rome. Alitalia refunds one ticket. What about the other one? This Expedia ticket refund case promises to test his patience — and mine.
Can you take that from your hotel room?
When Lynn Culver stays at a hotel, she helps herself to the soaps and shampoos in her room. If housekeeping replaces the items, she takes the new ones, too.
Culver, a retired attorney from Lumberton, N.J., believes her room rate covers the amenities.
“But some of my fellow travelers consider this stealing,” she says. “Can you please settle a dispute among friends?”
These ridiculous lies kill customer loyalty
Businesses lie to customers. And in an anything-goes, laissez-faire regulatory environment such as this one, the falsehoods are starting to pile up.
Family vacations are boring — and that’s awesome!
Family vacations are boring. If you don’t believe me, just ask your kids, and they’ll tell you how boring they are. They’re very boring. (At least that’s what mine tell me when we travel.)
But let’s explore that truth. Kids say “very boring” as if it’s a bad thing, but maybe it isn’t.
New ways to find the cheapest gas
Fuel is expensive, but the tricks travelers use to find the cheapest gas have remained constant for years. They include favorite apps such as GasBuddy, plus common-sense strategies like avoiding service stations on busy highways.
She just wanted unlimited access to the parks at Universal Orlando
Kathleen Keenan thought she had unlimited access to Universal Orlando theme parks in Florida. After all, she’d paid extra for it.
She thought wrong.
My mom’s in a wheelchair. Why can’t I sit with her, American Airlines?
Why won’t American Airlines allow Bo Bao to sit with his mother, who uses a wheelchair, on a flight from Dallas to Paris and back? I find the answer.
A final insult from Delta Auto Protect — where’s my car warranty refund?
Delta Auto Protect promises Devon Welter a full refund on his extended car warranty. But one month after signing a release — and despite a promise that the check is in the mail — he still hasn’t received the money.