Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.
Gratuity fatigue is real.

Are consumers tired of gratuitous gratuities?

Tipping is a hot topic again, thanks to a controversial ballot measure raising the minimum wage for restaurant workers in Washington, D.C., and recent social-media campaigns such as the #tipthebillchallenge that have drawn attention to low server wages.