Victoria Evans thinks she made a smart purchase when she buys a Frigidaire refrigerator. But within 7 months, her appliance starts flashing temperature warnings and spoiling her food. Multiple repair visits under warranty fail to fix the recurring problem, and technicians twice declare the unit unrepairable. Yet Frigidaire is giving her the cold shoulder.
David Tashji purchased a Travelpro rollaboard in 1998, which came with a lifetime warranty. Now the retractable handle has broken, but Travelpro claims it can’t repair it because replacement parts are no longer available. Is he out of luck?
Lai Leong thought she was helping her friend Zeng by using some of her American Airlines miles to book a hotel in Honolulu. She had no idea that Zeng would be on the hook for a surprise fee.
Remember when you could get a deal on travel by waiting until a few weeks after summer ended? That’s history.
If you’re planning to book a vacation rental this spring break, you might be in for a surprise. Local governments have spent the long winter plotting a new regulatory course, and the result is a wave of laws taking effect that could leave you stranded or, at the very least, paying a lot more.
To understand how absurd the idea of airfare hacking is, imagine this: Your car is running on empty. Instead of filling the tank right away, you wait until Sunday because you heard that the prices will dip a few cents lower at midnight. You circle the block, burning more gas all the while, waiting for the digital display to reset.
Earlier this week, a precision military raid in Jalisco ended the reign of Nemesio “El Mencho” Oseguera Cervantes, the notorious leader of the Jalisco New Generation Cartel. The fallout for travelers to Mexico has been problematic.
Germany’s Spree Forest region, with its serene labyrinth of waterways, forests, and meadows, feels both ancient and forward-thinking at the same time. And that’s intentional.
When Lance Croft gets hit with $14,000 in IRS penalties, he discovers that his H&R Block tax preparer missed a page on his return. After two claim denials and six months of back-and-forth, can he get H&R to honor its 100% Accuracy Guarantee guarantee?
Patrick Bruce books flights through Orbitz with “free” checked bags — only to learn the airline’s ticket includes no such perk. Who’s responsible for his $540 baggage fee shock?
