A scratch on my rental car — and now, a bill from a collection agency
Here we go again.
Christopher Elliott
Here are a few insider tips for finding what you lost this summer
Don’t lose it this summer. At least not the way Jennifer and Pat Mangold did when they stayed in the Florida Keys last August.
Why merging American Airlines with US Airways is a terrible idea
Any day now, the U.S. Department of Justice will approve the merger between American Airlines and US Airways.
Hyatt charged me for my canceled hotel room and now I’m stuck
Fallon Speaker cancels a hotel room she doesn’t need at a job fair, but the cancellation doesn’t go through, and now she’s stuck in New York. Can this trip be saved?
Yes, your online travel agency sees E-V-E-R-Y-T-H-I-N-G
How much does your online travel agency know about your reservation? If you said “too much” then you must still be upset about that whole NSA affair. I can’t blame you. Or, maybe you’re thinking of the legendary screenshots a company like Priceline produces when they’re challenged on a nonrefundable reservation.
Help! My Facebook account’s been hacked
Jan Walker’s friends are getting emails from someone else pretending to be her. Now Facebook has gone into radio silence and won’t help her shut down the impostor account. How do you get rid of your evil online twin?
A few secrets about asking you probably don’t know
Although Vivian Olds’ customer-service problem is pretty common, the solution isn’t.
Hey NCL, you call that a kids’ cruise?
I’ve been on the fence about this case for weeks, following the back and forth between this unhappy customer and a cruise line. The reason for my indecision? Two years ago, I took virtually the same Norwegian cruise as Joseph Cilento, and my family and I had a dramatically different experience than he did. But things change.
Is JetBlue scaring passengers into buying travel insurance?
If you’re a frequent flier, maybe you’ve already been roughed up by an airline, rhetorically speaking. I try to stay away from planes myself. I fly very infrequently and I book airline tickets even less.
Sharing companies take over a share of the travel industry
Instead of paying $18 a day to park at San Francisco International Airport last month, Daniel Denegre tried something new. He handed the keys to his Hyundai Accent to a start-up company called FlightCar, which offered “free” parking at an off-airport lot in Burlingame, Calif., and an opportunity to earn up to $20 a day by renting his vehicle to someone else.