Is Advantage trying to scam me for damage to my rental car?
You know the ding-and-dent car rental scam? Sure you do.
Christopher Elliott
Why travel companies should spy on you
It’s probably a matter of weeks, if not days, before yet another round of troubling National Security Agency leak stories hit the news.
Help! My hotel is being renovated – and my vacation just got a lot more expensive
When her hotel is sold unexpectedly, it throws Miriam Ingber’s vacation plans in turmoil. Who should help her fix this problem?
Sprint said it would unlock my phone – did it break its promise?
Sprint promises it will unlock Bill Fuller’s iPhone. Why won’t it?
3 sweet lies you should thank a company for
As far as rejection letters go, the one I almost never use is unfailingly polite.
Almost lost my eye in Mykonos
Watch where you’re going.
What to do if your hotel doesn’t exist
For just $89 a night, the all-suite hotel in Killeen, Tex., promised Steven Hoybook and his family “European-style luxury” – an offer that seemed too good to pass up.
Let’s unmerge a few airlines
The Justice Department’s settlement agreement with American Airlines and US Airways, which will finally allow the carriers to merge, is taking the airline industry in the wrong direction, say many travelers.
Am I responsible for damage under my rental car?
Brad Joiner discovers a damaged underside to his Enterprise rental after he parks it in his driveway. He’s sure it isn’t his fault, but the car rental company begs to differ. It wants him to pay $826.
Why did they close my PayPal account?
When PayPal “permanently” limits Umang Nahata’s account, he appeals the decision. When his wife’s account is also frozen, he turns to me for help. Can I get their accounts unfrozen?