If my AT&T account is closed, why are they sending me another bill?
After Chung Seop Song cancels his AT&T internet account, the bills keep coming. What about that notice that said he had zero balance due? Does that mean anything?
Christopher Elliott
Is this really an “extraordinary” circumstance, Norwegian Air?
Normally, someone like Camille Burgan wouldn’t care what is, or isn’t, an “extraordinary” circumstance.
But, as you probably guessed, this isn’t a normal situation. Burgan is embroiled in an EU 261-related dispute, and there’s money at stake — roughly $1,200.
When is the best time to book your vacation?
When’s the right time to book your next vacation? At the peak of travel-planning season, that’s a common question. This is the time of year when everything from holiday trips to spring-break cruises are being pulled together. But the best answer — besides a noncommittal “it depends” — usually is “as soon as possible.”
The truth about the best time to buy a home
Ask a real estate agent about the best time to buy a home, the answer will inevitably be “Now!”
Why? Because prices are about to go up. They always are “about to” go up.
Salt Lake City acquires a new taste for adventure. Have a bite.
This sure doesn’t feel like Salt Lake City.
My kids had no idea what that meant when I said that as we were strolling the streets of Utah’s capital. They weren’t here decades ago when I saw the old Salt Lake City, a less vibrant and interesting place than the one they were experiencing.
I canceled my airline ticket within 24 hours. Where’s my refund?
When Ahmed Abdulrahim cancels a flight within 24 hours of booking it, he assumes he’ll have the money soon. Months later, he’s still waiting. Can his airline issue his refund?
Buy this! Here are your 2018 Readers’ Choice Award winners
AT&T, Disney and Southwest Airlines have won top honors in the 2018 Elliott Readers’ Choice Customer Service Awards, an annual recognition of companies that offer outstanding customer support and service.
Buying a new car? Read this first or overpay
No single consumer purchase causes more headaches, more irritation and leads to more buyer’s remorse than a car purchase. Nothing even comes close to it.
I survived a week in this “charming” Airbnb. Here’s what I learned
It’s 2 a.m. and it’s 49 degrees in my bedroom. I wrap myself in a cover and hobble through a pitch-black living room, feel my way past the tiny kitchen, and jab the thermostat in the hallway.
50 degrees, it lights up.
Can Palladium Travel Club keep my $8,174?
Rowena Cruz buys a membership in Palladium’s travel club but almost immediately regrets the decision. Why won’t the company refund her $8,174?